Hi!
I just got a new Laptop where I want to setup my Affinity products. I can install and use the products (Photo, Designer, Publisher) but I can not login into my account. The error message I get is Timeout while waiting for registration service "ready" notification.
First I though that there is maybe just some kind of error in the Serif cloud infrastructure but the error is there since multiple days. Because of that I assume the problem is somewhere in my setup. Here is a screenshot of the cited error:
Some infos about my system:
No special anti-virus or firewall except the standard windows-defender stuff
Same error on Photo, Designer and Publisher
Non-windows-store version
Affinity Photo version: 1.10.4.1198
Windows version: Windows 11 Pro, Version 21H2, Build 22000.434
System language: German
Default Browser: Firefox 96.0.1
Hardware: Dell XPS-15 9510
64 GB RAM
11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz
NVIDIA GeForce RTX 3050 Ti + Intel UHD Graphics
Has somebody any idea how I could login into my account?
Best Regards,
Fano
Edit: I just saw that this is a known bug. The workaround would be to run the App as administrator. I had not tried this yet. I do not know if the developers can reproduce the bug. If you (devs) want I will not run the workaround and give you more informations. I am primary a software-developer and know how annoying it could get if something is not reproachable