Fioled

Hi, I have a template of text (in a text frame) that is dark grey in colour. The text has changed colour from dark grey to light grey and I can't change it back. I did resize the document but I don't know if it changed at this point. Help please. Thanks.

Hi, Regarding my post of 7 May. I realise now why the process worked. It was because I used a Photoshop template to then go on to produce the design In Affinity Photo and not an Affinity Photo template. The only way I can get a pdf to open in Affinity Photo without a boundary line showing within the document when I click on the move tool is if I use a photoshop template. When I use a Photoshop template and convert it to a pdf - no problem - the move tool shows the boundary around the edge of the whole designed document. When use an Affinity Photo template to create a design and convert it to a pdf - I get the same problem - i.e. when clicking on the move tool shows a margin that extends around the image and text only and not the boundary of the design. It is this line that was printed by the printing company and ruined 200 of my greeting cards. Should it have printed? This is what I can't understand. There is obviously a glitch in the software and its cost me £69 pounds and a long delay in sorting it out. Thank you for the Rasterise comment. I will take that on board.

Can anyone help here at all please? Particularly my last question?

OK, I have been trying a few different things and this one seems to work best:- 1. open the finished design in .afphoto 2. in Document menu - flatten 3. in Export persona complete the menu that appears on the right and choose: PDF for print; Rasterise: Everything; resampled: Bilinear; Colour space: CMYK; Profile: use document profile. The resulting document when opened in Affinity Photo opens fine with no visible lines to see on the file icon prior to opening it. Also when selecting the move tool the boundary line appears at the edge of the whole document. So do you think this is the way forward? If I send this version to the printers will it print the image as good as before but with no line? Thank you.

That's correct. I have opened the file again. Added the guides back on. Didn't 'flatten' it this time before exporting it to a pdf. Result: Viewing the pdf in Affinity - the colours are fine and there wasn't a visible boundary when I clicked onto the 'move' icon. But another problem doing it this way is I lose the small photo on what will be the reverse of the greeting card with only a short slightly faint pink line below the heading text where the top of the 35.5 square image should be. I can send you these files if you would like to view them. Thank you. I really want to be able to print with confidence from Affinity Photo's pdfs.

Hi Dave, When i open a pdf in Affinity it looks awful, despite the fact it was created using Affinity, but that's beside the point. When I select the move tool I see that a boundary stops to the left of the text but otherwise extends all around the edge of the document. If I try to move the selection to the left it moves the whole image and distorts it. I can't see why this selection that shows the boundary should print either. I cannot check the file as I don't have access to the dropbox of MEB who requested it. Please let me know the file name and I will double check. However it should have been. Thank you.

I still have not heard how the Affinity Photo software has allowed a line (could be a guideline but I also think it could have been a textbox margin) to be exported to a PDF version of my greeting card designs. I used the same process i.e. created a template using guides for where the photographic image should be placed and set up most of the text on what would become the reverse of the greeting card. Each new greeting card created using this template would have only a small amount of text changed e.g. Title of the image and a code no at the foot of the text area. I placed 2 photographic images that had been sized correctly for the design - a 156mm sq on the right hand side and a 35.5mm square on the left. I then saved it. Then I converted it to a PDF file ready to be sent to the printers. The printing company have no idea why a dark line has appeared on 10 of the 17 designs printed. Some are faint others not so faint but its there - a horizontal line just on the left of the text. After the problem was identified as a possible software problem I converted the 10 affected designs to a PDF again but this time removing the guides beforehand. Result: when the pdfs are viewed in thumbnail I can see this line again except one has turned pink! Can't see the line when I open the pdf to a size that fits the screen though. So can someone please tell me what has happened here? I can't afford for this to happen again.

Have sent files and more info to MEB. Thanks

I created greeting cards using Affinity Photo and although the help section of Affinity Photo 1.4.1 software states 'Gudes are non-printing, non-exporting lines that float over your page and assist with positioning of layer content' it seems that they indeed have exported to the PDFs although mainly only faintly and have printed out on some cards but not all of them. This has ruined 10 x 20 cards = 200 which has cost me. I am still awaiting a reply from Serif after using their 'Ticket' system since 12th April

I sent this message via their Ticket system on 11th April and I have had no response so far! Really pissed off and financially down by a few quid as a result of this. I have used Affinity Photo 1.4.1 software to design greeting cards. They have come back from the printing company with one of the guides printed on the reverse of the greeting card. According to your Help section 'Guides are non-printing, non-exporting lines that float over your page and assist with positioning of layer content'. This vertical line has ruined 10 designs of 20 cards i.e. 200 cards printed. I exported the Affinity Photo designed document to a PDF at 300dpi. So why has one guide line appeared in the printed version? Please can you explain what has happened here? If the Affinity Help section had advised to move the guides I would have done so before exporting to PDFs but I understood from the help section that this wouldn't be necessary as they wouldn't be printed. I look forward to hearing from you at your earliest opportunity.

I will check the dpi values, thanks. I have created a template but I was opening older versions of psd, which I forgot to mention! I suspect that the different dpi could be affecting things. Will get onto it. thank you both :)

I am creating greeting cards using my own photos. I add text to the document (for the back of the greeting card). It is important that the text Is similar for all my cards. However I seem to be having trouble getting text to appear the same size in different documents even though I have selected the same Gill Sans size 14 and have the text box size the same. I've tried to look into the other sections of the menu i.e. Paragraph, spacing but I'm a bit new to Affinity Photo. Can anyone let me know what I've missed/doing wrong? Can you put me on the right track? Thank you so much!

I haven't decided on Affinity yet. I want to create greeting cards using my own photographs. I want to know if I can use Affinity Photo to design greeting cards? I have looked at Photoshop Elements and it doesn't allow many options at all e.g. a square image. Also PE doesn't allow me to format how the text should appear on the back of the card. I would want to produce a card design and save it as a PDF so that I can send the complete design (showing bleed margins etc) to a printer for actual production of a quality greeting card. Thanking you in anticipation :)