CCW

Thanks for your assistance. I decided to try a beta version and this seems to run how my normal version did last week.

Are there any Beta versions that it is worth me trying?

Opened a document, quick clicked never in preflight and it crashed and closed within a second.

Sorry, that’s an error - this is a Publisher issue. The preflight panel does not allow me to select ‘Never’ - it’s greyed out. apologies again - I meant publisher.

Thank you. I have searched for a guide to this on Google. If you know how to do it the guidance would be appreciated.

Hi Paul, Unfortunately, it crashes for all files that I open whether they have colour in or not. If I start a new document it is fine. I’ll check later if I then add anything to the blank page if it crashes. many thanks

Hi Paul, Apologies but I’m not techy enough to understand this. To my knowledge though, I haven’t.

Thanks again. With these settings it does not instantly crash to the Home Screen. Instead, it freezes after a short period, then crashes a minute later. It was working perfectly last week so I’m at a loss.

Thanks for the response. ’Hardware acceleration’ is unticked. In the renderer box I have the option for AMd Radeon R5 Graphics or Warp. But presumably as the hardware acceleration box is unticked the GPU isn’t being used?

Good evening, I was last using Affinity Publisher on Thursday evening. It was working fine. Today I have launched the software and every time I open a file it crashes back to the Windows home screen. I have tried re-installing it, reverting to an older version (these all failed to open the file because the file contains features in a newer version), and I have tried the performance settings. I've attached the most recent 'report' file, which I've no idea how to open or decipher, but hopefully someone here can! Any help gratefully received. Kind regards, Craig 645769af-0487-4f4d-b2e1-53723b393ddb.dmp 3172cb08-3a91-4296-984f-724ebd200d2c.dmp