PJR9

Hello everyone, Thanks for much good advice. I'll follow and be careful. My problem has been fixed by Affinity Team already. All information is available. I've appreciated the Affinity Team and you guys.

2 days ago, I working on Affinity Photo and I usually save the file in an external hard drive. I open the file again today and Affinity Photo said it was corrupted. More in detail, Affinity Photo can load the file but not 100% of it and I can see all my work in there. (Photo Layer etc.). And suddenly the popup said "Failed to load document : ... The document appears to be corrupted. The document must now be closed." I have read some article on affinity forum and I believed Affinity Support Team can help me recover the file. I can not put the file publicly because It was a commercial work. So I need help from Affinity Team directly. Please reply and I will DM back immediately.