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Count von Krann

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  1. Being ignored on a forum normally means that a stupid question was asked. Maybe I did. Did I miss some FAQs? Is there any other way to get support? (I'm not aware of any) Did I post too many screenshots? I really DO need help with that crash-causing file. Maybe I'm too stupid, maybe I'm behaving like a dick, please can someone tell me why I'm being ignored? Or better yet, actually help me and reply to my earlier posts? Cheers.
  2. I'm looking for some way to privately upload the file. How do we go about this?
  3. Just in case this was overlooked at the end of my longish post:
  4. Hi @stokerg, thanks for the reply. The description for locating the crash report doesn't seem to apply to my OS version. I'm on Mojave, 10.14.6 But I tried to find something anyway, but unsuccessfully. When I start Console.app, I get this: I tried to find a crash report related to Publisher, but I don't think there is one. This is what I get under /Library/Logs/Crash Reporter. If any crash reports were created, there should be several with yesterday's timestamp, but there's only three: And I looked into the user specific Library, ~/Library/Logs and only found something relating to mobile devices: I'll gladly upload the offending afpub file, but where to? Or can I pm it to you? Thanks again
  5. Publisher 1.10.4 Mac OS 10.14.6 MacBookPro9,2 (Mid 2012) 2,9 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1536 MB No external hardware connected. No third party font manager. I've checked the fonts with the MacOS built-in font-manager App and there were no problems reported. Problem: I can no longer work on this file, because saving it causes Publisher to crash. It happens regardless whether hardware acceleration is on or off. I've made a screencapture, I can also upload the file. In the process of composing this post it became worse, I've opened the file a few times in order to be able to describe what's happening. Now it crashes every time I try to save the file. At first it only crashed after I changed a heading of a certain type (see screencapture) on page 9 of the document. I hope you can help me here. While I'm quite sure I have some recent earlier version of the file on backup, I'd still like to be able to work without crashes. Perhaps you can analyse the file and tell me what exactly it is that's causing the crashes. This way I could work on while you fix Publisher's behavior. thanks screencapture Count von Krann 2021-11-13 at 14.58.40.mov
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