Chills

That is what I expected.  As soon as the release date was solid I think Serif started pushing the teaser videos?
However given the discounted cost of Affinity and the number of years between charged versions, when companred to any other software out there,  it is still a bargin.  Some one is always going to be the last person to buy the old version before the new one comes out. 

Oh come one.... we are having a RANT and you want facts and worse still.... Evidence!?  How unsporting 🙂

I speak for myself and echo what many others are saying.  However you're just one person with an opinion that carries no weight except yours. 
Affinity are better than most in the software field. Something I have more understanding about than you do.

Those who had V1 had the value from using that software for weeks/moths/years.  That value I think would be greater than the prive paid.
The deal for V2 is also very good for V1 users.  That new users also get a discount is irrelvant.  

For the last 20 years  I have owned and run a specialst company that distributes  multiple types of software as part of what it does.  I have been involved, in the inside of almost all the models of software distribution there are.  So I think I have the experience to make my previous remark.    

I think everyone here has expressed the same opinions a number of times. I am locking this thread

Unlike the new users the early adopter V1 users have had many productive months and years  uing the V1 versions.  They have greatly profited from this in a way the new users haven't.  In the last couple of months  Affinity were signalling "something new" was coming,  No one has anything to complain about. 

Unlike the new users the early adopter V1 users have had many productive months and years  uing the V1 versions.  They have greatly profited from this in a way the new users haven't.  In the last couple of months  Affinity were signalling "something new" was coming,  No one has anything to complain about. 

That is what I expected.  As soon as the release date was solid I think Serif started pushing the teaser videos?
However given the discounted cost of Affinity and the number of years between charged versions, when companred to any other software out there,  it is still a bargin.  Some one is always going to be the last person to buy the old version before the new one comes out. 

I can understand the displeasure of users who bought the V1 only a few months ago, but not of users who have received large and small updates for free for many years.
Serif is a small software company that has weighed up how much discount is economically justifiable.
And as I read it, all (registered) users of V1 get a money-saving package (possibly brushes, overlays or something else).

That is what I expected.  As soon as the release date was solid I think Serif started pushing the teaser videos?
However given the discounted cost of Affinity and the number of years between charged versions, when companred to any other software out there,  it is still a bargin.  Some one is always going to be the last person to buy the old version before the new one comes out. 

I had the same experience with Qatar Airways. I bought my ticket last Sunday and on Monday there was a Black Friday sale. I regret I didn't wait one day later because then I could got it at a much cheaper price. However, I didn't complain and I will fly with a more expensive ticket  than those who could make use of the Black Friday sale. That's life, one time you win, another time you loose. I am happy to see that there are other positive reactions here.
The same is true for V1 to V2. Everybody from new to existing customers get a nice discount. Everybody should be satisfied with this excellent deal. Nowadays too many people make the bill of others or envy them because they think that other person gets more.
Personally, I did not find many bugs, besides the one of the exe problem. My Wacom Cintiq 16 drawing tablet works without any problem and also my Intuos 5 M tablet from 4 or 5 years ago, still works.
People where so excited before the release of V2 and from day one of the release, that excitement got lost by all the whining of the upgrade price. That gave me a very sad feeling because Serif deserves so much better in my opinion. When I bought the Affinity Photo 2 course, made by Affinity Revolution, the excitement of the Ally really made my day. Now I am already over the middle of this course and seriously, those new features are very nice. By the way Ally, if you read this, please please please, create also a Designer 2 course. You will receive my endless gratitude!
Be creative!
 
 
 
 
 
 
 

Complete rubbish.  Most of us seem to have no problem with Affinity pricing.  Read the thread.
If you have V1 for "a few years" you have more than got your money's worth.   I had all three for 12 months and have no problem buying V2 (universal license) I am still way ahead compared to using anything else.   

If it costs me, on avverage, £/$100 every 5 years I will be more than happy. That works out at £/$ 8 per app per year.
 

That is what I expected.  As soon as the release date was solid I think Serif started pushing the teaser videos?
However given the discounted cost of Affinity and the number of years between charged versions, when companred to any other software out there,  it is still a bargin.  Some one is always going to be the last person to buy the old version before the new one comes out. 

Not "every software company" does what you suggest.  Many don't
You are not being attacked by "rich people"
You haven't wasted any money on V1 because V1 still works and does what you paid for. You haven't lost anything.
You got a good deal on V1, it still works and will continue to work.
It is better value than any other system out there.

The time before V1 and V2 is about 8 years.
Even if V3 comes out in 5 months V2 (like V1) will continue to work and NOT be obsolete. None of its functionality will cease.
Though V3 is liky to be at least 5 years out.  I bought V1 (without a discount) 11 months before V2 came out.
NOTE I was still using Adobe CS6 from 11 years ago (untill I bought Afinity V1 a year ago)  because I can't afford the Adobe subscription  service.
Serif periodically do discounts of 25% and 30% at least twice a year so you can get V2 later..  There is no rush as you are not using affinity in business.

Life is what it is and it isn't fair. However Affinity do a very good job of producing very good software at a very low price. They get in 99% right.

Reading all these posts I feel hard done by as I have no reason to whinge. I've had AP for 18 months and the Issues I've had with it are mostly down to windows/graphics driver updates. I purchased AD about 6 months ago and shortly after APub (after fantastic customer service from Serif).  Three or four months later all the signs pointed to a Ver 2 release would be 'soon'. After a few weeks Ver 2 was released and as soon as I could get online I purchased the full package. No problems with payment, download or install on the PC & Ipad. Running the pc versions the I found that it runs a bit slow at times, probably due to my old computer. 
I did find a 'bug' but I can't whinge about that either as after I reported it I've had word Serif have recreated the issue and are looking in to a fix but again (as I suspected) it is windows based.
I am a private user who is unlikely to use the software commercially, can still use Ver 1 if I wish, can use on two platforms (not that I will use the ipad version as I won't use the ipad) and will get updates to both Ver 1 & 2 and won't have to buy the upgrade to Ver 3 for a good while yet.  Add to that the fact that I have still paid a lot than I did to rent the 'industry standard' that cost me £480 ish (for one program) and I have no software to use now I don't pay them.
OK so I'm not that keen on the fact the pc version is an app but it runs well, no issue (other than the external program issue for which I have a workround till the msi version is released) because it is an app. I don't care that new customers can buy it for the same price as me, I got a good deal I'm happy with.

I can appreciate that those that paid full price for Ver 1 a few weeks before Ver 2 was released could feel 'ripped off' but that's life, I went to the supermarket today where things I bought Wednesday at full price are now on offer, it happens!
Well done Serif, I am more than happy with how I've been treated and hope to have several years of updates & new features before Ver 3 comes alone.

Maybe it is time this thread was locked.
 

Oh come one.... we are having a RANT and you want facts and worse still.... Evidence!?  How unsporting 🙂

I cannot understand that after two weeks, this discussion is still going on. I am relying since 2009 on Serif software for the graphics I create. The Plus range let me create things, I would never have created with other tools. When development stopped for the Plus range, I was also sad and concerned.
When I start using the Affinity suite (when it became available) I was hesitating too, despite the fact after two weeks of using, I did no longer looked back and deleted Draw and PhotoPlus from my laptop. Since then, Affinity became my preferred tool (I use Ragtime instead of Publisher) for drawing and retouching photos.
Now I am watching the Affinity Revolution paid courses to bring me up to speed as soon as possible. Last weekend they released Photo v2 which is a marvel of a course. If Ally or Ezra (I know they read these forums too) read this, please also create a Designer v2 and Publisher v2 course too. In my free time I also watched Youtube tutorials about specific features.
People are using V2 to make money by creating astonishing artwork. They are sharing their experiences and when getting stuck, they are giving workarounds which they foundout in the process. Many of those teachers also say that they wished for more but are satisfied with what they got. Myself also wished for more, but because not all my wishes are forfilled, I have still something to look out for.
Maybe the new installation was not such a good idea, however, Serif stated that they are looking into it and will come with a solution in the future. I am sure they are doing their best to solve our problems and listening to their users. I also cannot use Designer as external app with Faststone Screencapture. I now save in png and open it with Designer to do what I intended to do.
Positivity is so much stronger then negativity! I can only advice you to stop complaining, upgrade to V2 (or not) and start using your creativity to create your artwork and bring food on the table! That is the only way!
To end, I like to thank the whole Serif team for the excellent v2 upgrade, which once you master the new features is a true piece of art done. Keep the good work coming!
Chris

And that's just how it should be 110% off or free (personally, I'd go for the 110% as they'd have to pay me 10% to take it off them).
You have to watch them though, or they'll be wanting us to buy stuff to pay their wages next, like I mean, what's that all about? Sheesh!

Complete rubbish.  Most of us seem to have no problem with Affinity pricing.  Read the thread.
If you have V1 for "a few years" you have more than got your money's worth.   I had all three for 12 months and have no problem buying V2 (universal license) I am still way ahead compared to using anything else.   

If it costs me, on avverage, £/$100 every 5 years I will be more than happy. That works out at £/$ 8 per app per year.
 

Please see the below post where I covered this previously, with a link to Apples Developer policy:

No, they did not double the price. V1 pricing went up months ago because it is keyed to Apple's pricing matrix, so when that changed V1 prices were adjusted accordingly.
This has been explained in several different topics, beginning over a year ago.

These statements are all very inconsistent with one another. Clearly doesn't read posts or relevant information. Earned my block. Poster is a troll.

Hi All,
Well, it’s been a pretty crazy week since the launch of V2!
This has been a real labour of love for us over the last year or so, and I can’t even begin to describe how hard the development team have worked on it. Not only getting the V2 apps launched, but also of course finally bringing Publisher to iPad. 
With this being our first paid-for upgrade there has understandably been a lot of feedback / questions around future updates and our pricing policies. I thought it was worth addressing / clarifying our position on some of these personally...
Updates to V2 moving forward
Buying V2 not only gets you all the new features you have seen, but we have various updates planned – including many more new features and improvements – which you will get for free. This will continue until such a time that V3 is released. We’re not sure exactly when V3 will be, but I can confirm we are not going to move to anything as regular as an annual upgrade cycle as has been speculated.
It’s worth saying too that V2 does include many under-the-hood changes to our underlying technology, and we have also been investing in several new areas of research recently. Some of these haven’t manifested themselves into new features yet, but overall V2 does give us a better platform to develop on moving forward and I’m sure you will be pleased with the updates V2 will receive.
Updates to V1 moving forward
While we did say on the FAQ that V1 would no longer receive any updates, I want to clarify that was about new feature updates. We will be updating V1 to fix any critical problems caused by operating system updates in the future. So if the next version of macOS breaks V1 we will endeavour to fix it. There will be a point in time when continuing to maintain V1 in this way will not be tenable, but certainly for the foreseeable future we will continue to patch. In fact, we have an update to V1 queued up for release very shortly with some fixes for Ventura and issues caused by a recent Windows security / quality update. 
We will update our FAQ shortly to make that clearer for everyone.
Offer period
In case you didn’t see, I’m pleased to confirm we have decided to run this initial launch offer until 14th December to give everyone the best chance possible to get it if they wish / have a decent amount of time to trial it. 
Upgrade pricing
It’s been really hard to see some of the comments about us not looking after our existing customers – we’re pretty devasted that anyone feels like that to be honest. But the fact is we felt our hands were tied somewhat with being able to offer upgrade pricing in a fair way. The main reason for this was App Store customers (which make up around 35% of our userbase). The problems with that are two-fold: firstly, we didn’t have a way from within V1 to validate an App Store purchase receipt to reliably ensure customers who were entitled to an upgrade could get one; and secondly, we could not find a good way for people to get that discount via the App Store. Us pushing upgrade customers to go exclusively via our own site (including customers who were previously acquired via the app stores) may also have put us in violation of App Store Ts & Cs which we were obviously concerned about.
I’m not saying that these issues were completely insurmountable, but any solutions we came up with would be messy, and most importantly could have resulted in some bona fide V1 customers struggling to get validated and claim their discount. We certainly don’t have the support resource here if we ended up needing to manually validate tens of thousands of receipts for example.
The only option we felt was safe to move forward with was a general launch offer, which would guarantee that every V1 customer could get the discount, whether they purchased directly through us or the App Stores. We knew a side effect of that would mean some new customers would end up receiving that same discount – but we felt that was a better option than V1 customers missing out. It’s also worth saying that while there has been some good press about V2, all our main marketing has been via email and through social media to our followers. In other words, we felt ok about it because we knew the vast majority of people who would find out about it or take advantage of the offer would be existing customers. I would be surprised if over the offer period customers upgrading from V1 didn’t make up more than 90% of our sales.
Overall I do believe us giving a 40% discount, along with the addition of the new Universal Licence of course, is offering fantastic value for money for those who want to upgrade. 
However, taking on board some of the feedback there is something extra we can do – we will offer a new free bundle of content exclusively for V1 customers upgrading to V2 as an extra thank you for your support. I’ve seen this suggested by a number of customers and it’s a great idea as it does remove the App Store conflict entirely. 
We’ll need a little time to put something together, but all customers who previously registered or purchased V1 and have since upgraded to V2 will receive a voucher code for this via email as soon as we can.
A comment on no subscription
I do want to say that some of the points above are exactly the reason why software companies move to subscription. Whatever you do with upgrade pricing, you still have the issue of customers who bought the previous version 3 months ago vs. those who have had it 2+ years. Offering perpetual licences also gives the additional overhead of needing to maintain the previous version longer than you would if everyone was on subscription / generally always on the latest version.
We are a small team so some of these complications are not ideal — all we really want to do is focus on developing our latest codebase, push out regular updates and continue with our mission to make great creative software accessible to everyone. 
But it does need to be funded somehow. We know you love our no-subscription model, but there also needs to be a level of appreciation that the alternative is having paid-for upgrades from time to time. That unfortunately comes with its own problems.
All of that said, I have to say we have been blown away with the response to V2 - around 3 times as many people have upgraded in the last week than we expected - and we really can't thank you enough for the support you have shown. More than anything the success of this upgrade puts us in a great place to continue investing heavily in development which is ultimately what it's all about, and we’re super excited to crack on with some great updates coming next year!
All the best,
Ash

That's not going to be fun for their sales support to deal with, so I wouldn't really laugh...

I can't wait for the thread that complains about missing out on the "non-sale" when the price goes up. Otter be a scream to read the whining and gnashing of teeth.