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Dal

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Everything posted by Dal

  1. Thanks Pauls... I am now four days away from where I was when AP was continually crashing. The projects was in its infancy at that time. I am now many pages and many effects and many linked images and many layers away from where I was at that time... I am not able to recreate where the project was at three days ago. My memory isn't that grand... Things are still holding up...no crashes... I do appreciate the help and suggestions. I think the two changes as noted above have eliminated the crashing. ..at least so far... I am good with that and continue forward...
  2. There was no crash report generated immediately after the AP crashes that I mentioned above...not even a dialog that read "AP has quit unexpectedly" which is what I have seen before when a program crashes. I have also checked for a crash report using the instructions Pauls listed above, using "console". There is no crash report there either. However, in the three days since I made the adjustments noted in my above report and repeated below, AP has not crashed. I turned off the switch in the export menu that tells AP to open the newly saved .pdf in Preview. I increased the memory usage in preferences to nearly the max limit.
  3. Pauls- I have no idea how to get at a crash report. I am a photographer not an IT person. But I tried a couple of things and the crashing problem has subsided since I posted the earlier query. Here are the two changes I made: I turned off the switch in the export menu that tells AP to open the newly saved .pdf in Preview. I increased the memory usage in preferences to nearly the max limit. I don't know which, if any of these changes is responsible for AP avoiding a crash... Finally, let me add that this does not appear to be a new issue with AP. I see dozens of reports of this "crashing during export" on the forum and elsewhere. I also note that on the forum moderators request that clients send in crash report...with no instructions on how to do that... Please give instructions, or post a set of instructions in support and refer clients to it.
  4. Big Sur 11.5.2 iMac (Retina 5K, 27-inch, 2017) 3.5 GHz Quad-Core Intel Core i5 40GB Memory AP 1.10.1 AP crashes without warning about 1 in 5 times when exporting document to PDF. The saved PDF is about 5Mb in size. The original file is a spread of two 6x8 pages with two large tiff images (not embedded) and 5 layers of text and objects. RAM usage Limit is set to 40,960mb. Would raising that help?
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