Malte1981

Hi, I run the actual Version of all programms. But the create date of the crash report files are old. Maybe this is the reason?! 5 minutes ago I worked on an file in publisher. photo was also startet, but no file was loadet. I worked for more than 1 houre without problems and switched betwen the chrome browser and publisher. But then, after I start a new tab in chrome publisher and photo freeze. After restart I checked the report files and they are not from today The publisher file has a create date March the 05. 2021 The photo file has a create date August 06. 2021 I'm sorry, I don't know what to do now. a74d1c97-0ddb-4b7a-84eb-8e700af75c3d.dmp d6dd8dc2-9c88-4196-b431-8d035c003c15.dmp

Hi, no, I don't have 3rd party dock software installed. I use the actual Version of the affinity suite and the actual Version of Windows 10. But I get the error since a few month. Since the last two or three Versions of affinity. I don't use the alt+tab shortkey. Normaly I switch to other programs bei clicking the Icons in the taskbar or the other Programm is open on an second monitor. The problem is, that the crash is very randomly. Sometimes I work a day without any problems. On the next day it crashes 4 times + And after the crash every affinity program would't start until I reboot the PC. If publisher crashed, I can't start photo, too. If I used photo an publisher at the same time and one crashed, the other crashed at the same time bei 100%. I tried to reinstall but this had no effect. I also try Edge instead of chrome but it has no positive effect, too.

a74d1c97-0ddb-4b7a-84eb-8e700af75c3d.dmp This is the dmp file from %APPDATA%\Affinity\Publisher\1.0\CrashReports\reports Is this the right one?

Hello, I'm using Affinity photo and publisher on an Windows Notebook (i7, 16GB Ram, Intel Graphic) Since a fiew Versions I have the problem that both programs randomly crash if I switch to chrome or the Windows file explorer. If this happes I can't restart any Affinity program until I restart my entire PC. Please help me.