Jonathan Gardner
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For what it is worth, after getting 1.9.2 working again, I installed the 1.10 updates for all three Affinity applications and they appear to be working smoothly so far. It seems the AMD OEM drivers (either Chipset or Radeon or both) were preventing all three of the applications from opening (or causing them to crash early). Windows' WHQL drivers seem to be performing just fine.
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Dan C reacted to a post in a topic:
Affinity Designer 1.10.0 not opening!
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UPDATE: I uninstalled both the AMD Radeon Software and AMD Chipset Software, and allowed Windows 10 to install the generic "Microsoft" versions of those drivers. It took several reboots and scary black screens (even for me, I'm an IT guy) before I was able to use the computer again. Now version 1.9.2 appears to be working again! As much as I want to, I'm almost afraid to try updating to 1.10...
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- affinity designer
- update 1.10
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I have uninstalled everything, reinstalled 1.9.2, then reset all data. I still cannot get beyond the splash screen. After attempting multiple times, I was once able to get to the next screen, where I had the opportunity to enter my account information. I looked it up, and as soon as I started typing my email address, it crashed again with no errors or warnings, it simply disappeared. This is frustrating as I've got hundreds of senior class photos to process! I completely removed a managed antivirus solution to see if it made any difference, but it did not. Anything else I should try? Windows 10 Professional 21H1 AMD A10-7700K Radeon R7 Processor+GPU AMD Radeon RX 560 Discrete Graphics Card AMD Chipset Software 2.17.25.506 AMD Radeon Software 21.6.1
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Catrin reacted to a post in a topic:
Affinity Designer 1.10.0 not opening!
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Jonathan Gardner joined the community
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I'm running into a similar problem, except that none of the applications open, even after resetting account data. This seems to have happened after updating to 1.10. The splash screen appears, then disappears, then nothing. There are no events in the system logs and no error messages anywhere that I can find. I may reinstall an older version to see if anything changes. Edit: Windows 10 Professional 21H1
- 33 replies
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- 1
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- affinity designer
- update 1.10
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