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CarlosC

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  1. Hello, sorry for the time to reply. I am attaching you the specifications of my computer. Affinity Photo report folder is empty. I would like to add that my hard drives are quite full, however the main SSD drive, where Affinity Photo is installed, has an available capacity of 32GB. I also use this computer for video games, and it has Nvidia GeForce Experience installed. At the time the error occurred 2 times in a row, Photoshop was also open, but no files were open in it. I tried using it again after closing Photoshop, and Affinity Photo did not close again. I don't know if it was a coincidence or if there was a problem between both software. If so, I think it could be the case that the RAM memory was overloaded due to the space that each program temporarily reserves to record the work history (that's how I understand that they work); Like photoshop, I had my web browser open to do research with about 9 or 10 tabs but only about 5 active tabs. I use 3 screens, and one of them is a Display Tablet (Huion kamvas 20 pro 2019), in which I work all my designs and digital graphic editions.
  2. The problem occurs after updating all my Affinity programs to version - 1.9.2.1035 - I start working on affinity photo, and in a short time it closes unexpectedly. After a short time of use, less than 3 minutes. It has been closed to me 2 times in a row. The first time I was working with the quick selection tool; and in the second, I was adding effects to a text. In both cases it was suddenly shut down. <<< It does not generate any kind of warning or error, it just closes. >>> Postscript: Sorry if something of what I say is not fully understood, my native language is Spanish. If anyone had the same problem. Did you solve it? If you managed to solve it, please tell me how you did it.
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