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bchgor1959

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  1. Like
    bchgor1959 got a reaction from Alfred in Cannot open Affinity Photo or Publisher with version's 1.9.2 or 1.9.1 on my Windows 7, service pack 1 laptop   
    @Alfred
    Ty so much for the 'Snipping Tool' info regarding my screenshots.A
    After clicking 'Click here for more information', it told me that I hadn't property uninstalled the previously installed version & that there was a newer version available, 1.9.2. With the help of another forum supporter, @walt.farrell advised to go into 'Microsoft Uninstall Troubleshooter' & I uninstalled it property. Installed both current versions 1.9.2 Affinity Photo & Designer & I am now completely set-up.
    I ty very much for all of your assistance.
    Respectfully,
    Rebecca
  2. Like
    bchgor1959 got a reaction from walt.farrell in Cannot open Affinity Photo or Publisher with version's 1.9.2 or 1.9.1 on my Windows 7, service pack 1 laptop   
    @Walt.ferrell
    you were correct. I didn't have them uninstalled, so I was able to do it property, then went back & installed them successfully. 
    I thank you so much for your help!
    Respectfully,
    Rebecca
  3. Like
    bchgor1959 reacted to walt.farrell in Affinity Photo 1.7.3 doesn't open in Windows 7   
    As you're on Windows 7, do you have aero enabled in your desktop/display settings? It's required for the Affinity applications, but is not enabled by default until Windows 8.
    However, without aero you should get an error message, so that might not be the problem. You could also try the command-line switch: --no-dwm-warning which can be used to bypass the aero requirement for testing (not recommended for production).
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