[Cannot open Affinity Photo or Publisher with version's 1.9.2 or 1.9.1 on my Windows 7, service pack 1 laptop]

2 hours ago, Alfred said:

Welcome to the Serif Affinity Forums, @bchgor1959.

What does it say when you click on the ‘Click here for more information’ link?

By the way, you’ll get better screenshots if you use the Snipping Tool or Snip & Sketch instead of pointing a digital camera at the screen.

@Alfred

Ty so much for the 'Snipping Tool' info regarding my screenshots.A

After clicking 'Click here for more information', it told me that I hadn't property uninstalled the previously installed version & that there was a newer version available, 1.9.2. With the help of another forum supporter, @walt.farrell advised to go into 'Microsoft Uninstall Troubleshooter' & I uninstalled it property. Installed both current versions 1.9.2 Affinity Photo & Designer & I am now completely set-up.

I ty very much for all of your assistance.

Respectfully,

Rebecca

[Cannot open Affinity Photo or Publisher with version's 1.9.2 or 1.9.1 on my Windows 7, service pack 1 laptop]

@Walt.ferrell

you were correct. I didn't have them uninstalled, so I was able to do it property, then went back & installed them successfully. 

I thank you so much for your help!

Respectfully,

Rebecca

[Cannot open Affinity Photo or Publisher with version's 1.9.2 or 1.9.1 on my Windows 7, service pack 1 laptop]

I'm having ongoing difficulty with Affinity Photo or Publisher 1.9.2 or 1.9.1 opening (from the Affinity store) on Windows 7, Service Pack 1 on my laptop. When I  downloaded the version Photo 1.9.1  a prompt came up to 'Update', I clicked on it, then another prompt came up 'Setup failed, a newer version is already installed'. Before I ran the version 1.9.1 I had deleted the previously downloaded version 1.9.2. 

I just bought the Affinity Photo & Publisher 2 days ago and not sure if I'm going to be able to use it. I am new to the newer artwork graphics programs currently available, as years ago I had Adobe Photoshop & Illustrator. I cannot afford their prices now with monthly fees, then I found Affinity. I have never worked so hard with a program before to get it to work. I'm a home-crafter making items that I need a good program to manipulate art/photos, etc., maybe Affinity is too much??

I'd appreciate any assistance that I can get in order to get this to work. I had projects set & ready to go, but I am at a standstill. Trying to be patient.

Respectfully, 

Rebecca

 

 

 

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[Affinity Photo 1.7.3 doesn't open in Windows 7]

I just purchased the Affinity photo & designer. I have Windows 7 on my laptop & the Affinity photo & designer both do not open. I ran them, but they continue to come up to a 'Repair', so I repaired, but no help. Please help me. 

I saw your reply to another person & did what you advised & went into properties, compatibility & saved, but no help, still not working.

Thank you

Rebecca