nielsp

Changing the renderer to WARP seems to fix the problem for now. Thank you!

Thank you for your reply. I have a Titan V and 2 2080 TI cards in my system. I also use Capture One - that was for moving away from Adobe's Lightroom. As for Nvidia, I am running the latest studio drivers. The dump above came from the dmp file in the crash report directory. Right now, Affinity Photo crashes the moment I open an image file. In the past, it was possible to open image files but then the program would crash immediately afterwards, e.g. when trying to add text.

For the last six months, every version of Affinity Photo has been crashing on Windows 10. At this point, I basically have no choice but to go back to Adobe. Moving away from Adobe was my original reason to go to Affinity. Quite frustrating. None of the suggested "workarounds" are doing anything: - NVidia drivers are at the lasest version. It's possible the Affinity Photo doesn't like that the computer has 3 GPUs. - Preferences/settings have been reset. - There is no implicated third-party software on the system. Dump Summary ------------ Dump File: 2d6beafc-37ad-40bc-96a2-6964d0541174.dmp : Last Write Time: 4/9/2021 1:21:01 PM Process Name: Photo.exe : C:\Program Files\Affinity\Photo\Photo.exe Process Architecture: x64 Exception Code: 0xC00000FD Exception Information: The thread used up its stack. Heap Information: Not Present System Information ------------------ OS Version: 6.2.19041 CLR Version(s): 4.8.4300.0 Modules ------- Module Name Module Path Module Version ----------- ----------- -------------- Photo.exe C:\Program Files\Affinity\Photo\Photo.exe 1.9.2.1035 ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll 10.0.19041.844 MSCOREE.DLL C:\WINDOWS\SYSTEM32\MSCOREE.DLL 10.0.19041.1 KERNEL32.dll C:\WINDOWS\System32\KERNEL32.dll 10.0.19041.804 KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll 10.0.19041.804 ADVAPI32.dll C:\WINDOWS\System32\ADVAPI32.dll 10.0.19041.610 msvcrt.dll C:\WINDOWS\System32\msvcrt.dll 7.0.19041.546 sechost.dll C:\WINDOWS\System32\sechost.dll 10.0.19041.789 RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll 10.0.19041.746 mscoreei.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll 4.8.4180.0 SHLWAPI.dll C:\WINDOWS\System32\SHLWAPI.dll 10.0.19041.746 kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll 10.0.19041.546 VERSION.dll C:\WINDOWS\SYSTEM32\VERSION.dll 10.0.19041.546 clr.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 4.8.4300.0 USER32.dll C:\WINDOWS\System32\USER32.dll 10.0.19041.746 win32u.dll C:\WINDOWS\System32\win32u.dll 10.0.19041.867 GDI32.dll C:\WINDOWS\System32\GDI32.dll 10.0.19041.746 ucrtbase_clr0400.dll C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll 14.10.25028.0 VCRUNTIME140_CLR0400.dll C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll 14.10.25028.0 gdi32full.dll C:\WINDOWS\System32\gdi32full.dll 10.0.19041.746 msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll 10.0.19041.789 ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll 10.0.19041.789 IMM32.DLL C:\WINDOWS\System32\IMM32.DLL 10.0.19041.546 psapi.dll C:\WINDOWS\System32\psapi.dll 10.0.19041.546 mscorlib.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\ed4777cae83e1fc9087ac3dc82cf23ab\mscorlib.ni.dll 4.8.4300.0 ole32.dll C:\WINDOWS\System32\ole32.dll 10.0.19041.746 combase.dll C:\WINDOWS\System32\combase.dll 10.0.19041.844 bcryptPrimitives.dll C:\WINDOWS\System32\bcryptPrimitives.dll 10.0.19041.662 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll 10.0.19041.746 System.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\5dd302cc18514670950e7f3fbebddb06\System.ni.dll 4.8.4300.0 Photo.ni.exe C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Photo\fb0787533b170906c9c44fd8d64ca7c6\Photo.ni.exe 1.9.2.1035 System.Core.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\5b420a81d9bf78ed0945d8ac1ca932b4\System.Core.ni.dll 4.8.4320.0 CRYPTSP.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll 10.0.19041.546 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll 10.0.19041.546 bcrypt.dll C:\WINDOWS\System32\bcrypt.dll 10.0.19041.662 CRYPTBASE.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.dll 10.0.19041.546 clbcatq.dll C:\WINDOWS\System32\clbcatq.dll 2001.12.10941.16384 Windows.ApplicationModel.dll C:\Windows\System32\Windows.ApplicationModel.dll 10.0.19041.746 shcore.dll C:\WINDOWS\System32\shcore.dll 10.0.19041.746 OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll 10.0.19041.804 twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 10.0.19041.746 WinTypes.dll C:\WINDOWS\SYSTEM32\WinTypes.dll 10.0.19041.844 Serif.Affinity.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Affinity\0ee0641b83195cc4b0bb7b494bd6f775\Serif.Affinity.ni.dll 1.9.2.1035 Serif.Interop.Persona.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Intere5fc1461#\10ba19c20b07d82b5b65085a4f84da17\Serif.Interop.Persona.ni.dll 0.0.0.0 Serif.Interop.Persona.dll C:\Program Files\Affinity\Photo\Serif.Interop.Persona.dll 0.0.0.0 SHELL32.dll C:\WINDOWS\System32\SHELL32.dll 10.0.19041.844 mscms.dll C:\WINDOWS\SYSTEM32\mscms.dll 10.0.19041.746 libhunspell.dll C:\Program Files\Affinity\Photo\libhunspell.dll 1.4.0.0 libgeometry.dll C:\Program Files\Affinity\Photo\libgeometry.dll 0.0.0.0 libaffinity.dll C:\Program Files\Affinity\Photo\libaffinity.dll 0.0.0.0 libkernel.dll C:\Program Files\Affinity\Photo\libkernel.dll 0.0.0.0 liblf.dll C:\Program Files\Affinity\Photo\liblf.dll 0.0.0.0 libmetadata.dll C:\Program Files\Affinity\Photo\libmetadata.dll 0.0.0.0 libocio.dll C:\Program Files\Affinity\Photo\libocio.dll 0.0.0.0 libpdfimport.dll C:\Program Files\Affinity\Photo\libpdfimport.dll 0.0.0.0 librenderer.dll C:\Program Files\Affinity\Photo\librenderer.dll 0.0.0.0 librastertools.dll C:\Program Files\Affinity\Photo\librastertools.dll 0.0.0.0 libraster.dll C:\Program Files\Affinity\Photo\libraster.dll 0.0.0.0 WS2_32.dll C:\WINDOWS\System32\WS2_32.dll 10.0.19041.546 libxmp.dll C:\Program Files\Affinity\Photo\libxmp.dll 0.0.0.0 MSVCP140.dll C:\Program Files\Affinity\Photo\MSVCP140.dll 14.20.27508.1 libStory.dll C:\Program Files\Affinity\Photo\libStory.dll 0.0.0.0 VCRUNTIME140.dll C:\Program Files\Affinity\Photo\VCRUNTIME140.dll 14.20.27508.1 VCRUNTIME140_1.dll C:\Program Files\Affinity\Photo\VCRUNTIME140_1.dll 14.20.27508.1 urlmon.dll C:\WINDOWS\SYSTEM32\urlmon.dll 11.0.19041.867 WINSPOOL.DRV C:\WINDOWS\SYSTEM32\WINSPOOL.DRV 10.0.19041.746 libcrashpad.dll C:\Program Files\Affinity\Photo\libcrashpad.dll 0.0.0.0 libnetwork.dll C:\Program Files\Affinity\Photo\libnetwork.dll 0.0.0.0 Serif.Requirements.dll C:\Program Files\Affinity\Photo\Serif.Requirements.dll 0.0.0.0 CRYPT32.dll C:\WINDOWS\System32\CRYPT32.dll 10.0.19041.844 WLDAP32.dll C:\WINDOWS\System32\WLDAP32.dll 10.0.19041.546 USERENV.dll C:\WINDOWS\SYSTEM32\USERENV.dll 10.0.19041.572 ColorAdapterClient.dll C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll 10.0.19041.546 libpk.dll C:\Program Files\Affinity\Photo\libpk.dll 0.0.0.0 DWrite.dll C:\WINDOWS\SYSTEM32\DWrite.dll 10.0.19041.804 libpdfium.dll C:\Program Files\Affinity\Photo\libpdfium.dll 2.10.2.0 libicu.dll C:\Program Files\Affinity\Photo\libicu.dll 0.0.0.0 ktmw32.dll C:\WINDOWS\SYSTEM32\ktmw32.dll 10.0.19041.546 libjbig2dec.dll C:\Program Files\Affinity\Photo\libjbig2dec.dll 0.0.0.0 pdflib.dll C:\Program Files\Affinity\Photo\pdflib.dll 9.2.0.5 libbmp.dll C:\Program Files\Affinity\Photo\libbmp.dll 0.0.0.0 libheif.dll C:\Program Files\Affinity\Photo\libheif.dll 0.0.0.0 iertutil.dll C:\WINDOWS\SYSTEM32\iertutil.dll 11.0.19041.844 dwmapi.dll C:\WINDOWS\SYSTEM32\dwmapi.dll 10.0.19041.746 libpersona.dll C:\Program Files\Affinity\Photo\libpersona.dll 0.0.0.0 Secur32.dll C:\WINDOWS\SYSTEM32\Secur32.dll 10.0.19041.546 libidmlimport.dll C:\Program Files\Affinity\Photo\libidmlimport.dll 0.0.0.0 libpsd.dll C:\Program Files\Affinity\Photo\libpsd.dll 0.0.0.0 SSPICLI.DLL C:\WINDOWS\SYSTEM32\SSPICLI.DLL 10.0.19041.662 WindowsBase.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\1bb16f159c40eab354f8f3afdb634c07\WindowsBase.ni.dll 4.8.4320.0 PresentationCore.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\4f1be3c2c6b9de192d4f2ec23f0644c6\PresentationCore.ni.dll 4.8.4320.0 PresentationFramework.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\3cbdd925ecd09c5934ba2c073c236975\PresentationFramework.ni.dll 4.8.4320.0 System.Xaml.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\b073e7911284b1d33baee633f22e5f62\System.Xaml.ni.dll 4.8.4320.0 wpfgfx_v0400.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll 4.8.4320.0 MSVCP140_CLR0400.dll C:\WINDOWS\SYSTEM32\MSVCP140_CLR0400.dll 14.10.25028.0 PresentationNative_v0400.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll 4.8.4320.0 Serif.Windows.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Windows\18e39c1d8f1c57781a9e254bb22341eb\Serif.Windows.ni.dll 1.9.2.1035 System.Configuration.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\43245d36d271e5e3abf3742885086b10\System.Configuration.ni.dll 4.8.4190.0 System.Xml.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\131a023309990432765d7a97ec31d6a7\System.Xml.ni.dll 4.8.4084.0 windows.storage.dll C:\WINDOWS\SYSTEM32\windows.storage.dll 10.0.19041.844 Wldp.dll C:\WINDOWS\System32\Wldp.dll 10.0.19041.662 profapi.dll C:\WINDOWS\SYSTEM32\profapi.dll 10.0.19041.844 System.Runtime.Serialization.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\8a153a48cab74fecab5ea91a393181ee\System.Runtime.Serialization.ni.dll 4.8.4250.0 SMDiagnostics.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\c524816902880fd5fabd413da3a7cee3\SMDiagnostics.ni.dll 4.8.4250.0 System.ServiceModel.Internals.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\2baecc7ee6f667acd4cf570ad7efbdcf\System.ServiceModel.Internals.ni.dll 4.8.4250.0 clrjit.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll 4.8.4300.0 Backtrace.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Backtrace\c1f87edbb6c78bb46350b3ccb19b71fe\Backtrace.ni.dll 2.1.9.0 Newtonsoft.Json.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Newtonsoft.Json\ae63f285fbeb4f68cd52e3b5aaae3a9f\Newtonsoft.Json.ni.dll 11.0.1.21818 System.Net.Http.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Net.Http\dab56afd30cc733a6374cfb46ab8bb9c\System.Net.Http.ni.dll 4.8.4084.0 iphlpapi.dll C:\WINDOWS\SYSTEM32\iphlpapi.dll 10.0.19041.546 DNSAPI.dll C:\WINDOWS\SYSTEM32\DNSAPI.dll 10.0.19041.746 NSI.dll C:\WINDOWS\System32\NSI.dll 10.0.19041.610 dhcpcsvc6.DLL C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL 10.0.19041.546 dhcpcsvc.DLL C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL 10.0.19041.546 WINNSI.DLL C:\WINDOWS\SYSTEM32\WINNSI.DLL 10.0.19041.546 MSCTF.dll C:\WINDOWS\System32\MSCTF.dll 10.0.19041.867 d3d9.dll C:\WINDOWS\SYSTEM32\d3d9.dll 10.0.19041.662 nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll 27.21.14.6192 msasn1.dll C:\WINDOWS\SYSTEM32\msasn1.dll 10.0.19041.546 cryptnet.dll C:\WINDOWS\SYSTEM32\cryptnet.dll 10.0.19041.546 WINTRUST.DLL C:\WINDOWS\System32\WINTRUST.DLL 10.0.19041.804 imagehlp.dll C:\WINDOWS\System32\imagehlp.dll 10.0.19041.546 nvd3dumx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvd3dumx.dll 27.21.14.6192 WINMM.dll C:\WINDOWS\SYSTEM32\WINMM.dll 10.0.19041.546 PresentationFramework.Aero2.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\d7580ef82d49060de593d9790e025beb\PresentationFramework.Aero2.ni.dll 4.8.4084.0 WindowsCodecs.dll C:\WINDOWS\SYSTEM32\WindowsCodecs.dll 10.0.19041.867 WindowsCodecsExt.dll C:\WINDOWS\SYSTEM32\WindowsCodecsExt.dll 10.0.19041.546 icm32.dll C:\WINDOWS\SYSTEM32\icm32.dll 10.0.19041.546 wtsapi32.dll C:\WINDOWS\SYSTEM32\wtsapi32.dll 10.0.19041.546 WINSTA.dll C:\WINDOWS\SYSTEM32\WINSTA.dll 10.0.19041.546 powrprof.dll C:\WINDOWS\SYSTEM32\powrprof.dll 10.0.19041.546 UMPDC.dll C:\WINDOWS\SYSTEM32\UMPDC.dll 0.0.0.0 penimc2_v0400.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\penimc2_v0400.dll 4.8.4320.0 wisp.dll C:\WINDOWS\System32\wisp.dll 10.0.19041.746 atlthunk.dll C:\WINDOWS\SYSTEM32\atlthunk.dll 10.0.19041.546 tpcps.dll C:\Program Files\Common Files\Microsoft Shared\Ink\tpcps.dll 10.0.19041.1 dataexchange.dll C:\WINDOWS\system32\dataexchange.dll 10.0.19041.746 d3d11.dll C:\WINDOWS\system32\d3d11.dll 10.0.19041.746 dcomp.dll C:\WINDOWS\system32\dcomp.dll 10.0.19041.746 dxgi.dll C:\WINDOWS\system32\dxgi.dll 10.0.19041.746 TextShaping.dll C:\WINDOWS\SYSTEM32\TextShaping.dll 0.0.0.0 gpapi.dll C:\WINDOWS\SYSTEM32\gpapi.dll 10.0.19041.844 dxcore.dll C:\WINDOWS\SYSTEM32\dxcore.dll 10.0.19041.546 cfgmgr32.dll C:\WINDOWS\System32\cfgmgr32.dll 10.0.19041.546 textinputframework.dll C:\WINDOWS\SYSTEM32\textinputframework.dll 10.0.19041.844 CoreUIComponents.dll C:\WINDOWS\System32\CoreUIComponents.dll 10.0.19041.546 CoreMessaging.dll C:\WINDOWS\System32\CoreMessaging.dll 10.0.19041.746 ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll 10.0.19041.546 Oleacc.dll C:\WINDOWS\system32\Oleacc.dll 7.2.19041.746 UIAutomationProvider.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\UIAutomationProvider\2c9a2c24ad414a92d9e57e7edf81142a\UIAutomationProvider.ni.dll 4.8.4320.0 UIAutomationTypes.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\bd8c46dbcf36004b8a6a17826540cb37\UIAutomationTypes.ni.dll 4.8.4320.0 UIAutomationCore.dll C:\WINDOWS\SYSTEM32\UIAutomationCore.dll 7.2.19041.867 PROPSYS.dll C:\WINDOWS\SYSTEM32\PROPSYS.dll 7.0.19041.867 sxs.dll C:\WINDOWS\SYSTEM32\sxs.dll 10.0.19041.546 msctfui.dll C:\WINDOWS\system32\msctfui.dll 10.0.19041.1 D3DCOMPILER_47.dll C:\Program Files\Affinity\Photo\D3DCOMPILER_47.dll 6.3.9600.16384 nvwgf2umx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvwgf2umx.dll 27.21.14.6192 mswsock.dll C:\WINDOWS\system32\mswsock.dll 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