Mark Ingram

The user marked their own report as "fixed" after switching off the feature. That's not what we class as a fix, as we need to investigate why it wasn't working as intended.

Thanks, but disabling the feature isn't really a fix 🙂

Hi @fotomak, can you just confirm, if you disable Hardware Acceleration, does it draw OK then?

WARP should never be faster than a GPU - it's a software rasteriser that we include only for people with severe hardware or driver problems. Can you try disabling hardware acceleration and seeing if that improves things when using your GPU?

Hi @walddys, when exporting, on the "Rasterise" option, choose "Nothing".

Hi @Magicbean, thanks for the report. I've moved your post to the non-beta forum, as you mentioned this is a problem in the retail builds too.

I've made a fix for this today on Windows, and it'll be available in the next beta build if you want to try it out (both JPEG|JPG and TIFF|TIF allow either extension now).

Are you on Windows or macOS? Does some other software require ".tif" file extension?

RE: Live Liquify, after pressing Done, you can just undo if you don't want it, or delete the live filter layer from the Layers Panel.

If you've enabled "Use mouse wheel to zoom" then you need to hold Ctrl in order to change to scroll mode (then press Ctrl+Shift while using mouse wheel to move horizontally).

An unfortunate side effect of the new right-click feature. We've already fixed it for the next beta, apologies.

1.9.0.864 is now available.

Click here to download the latest beta Status: Customer Beta Purpose: Features, Improvements, Fixes Requirements: A valid product key (for Affinity Store purchases), or an installation of the full retail version from the Microsoft Store As this is a beta it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that may be adversely affected by the application failing, including the total loss of any documents. We hope you enjoy the latest build, and as always, if you've got any problems, please don't hesitate to post a new thread in this forum and we'll get back to you as soon as we can. Thanks once again for your continued feedback. If you have a general question about the software, please head over to the Questions Forum, or if you have any suggestions, please head over to the Feature Requests forum. Changes Added missing "My account" button Added new samples to the welcome screen Added anti-aliasing blend option Added "Find in Layers Panel" menu item Changed default for "Show Selection in Layers Panel" to be on (and renamed to "Auto-scroll to show selection in Layers Panel") Fixed incorrect attribute bits in exported 32-bit TGA Allow downloads to be cancelled, and changed auto-download to be off by default Fixed PDF export converting RGB bitmaps to CMYK if the original document had the bitmap's working profile Improved PDF import of tinted colour comparison for registration colours Improved Assets drag and drop from Explorer Added Ctrl+RightMouse to display tree of objects Improved ABR import 1.9.0.852 release notes

1.9.0.864 is now available.

Click here to download the latest beta Status: Customer Beta Purpose: New features, performance, fixes Requirements: A valid product key (for Affinity Store purchases), or an installation of the full retail version from the Microsoft Store As this is a beta it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that may be adversely affected by the application failing, including the total loss of any documents. We hope you enjoy the latest build, and as always, if you've got any problems, please don't hesitate to post a new thread in this forum and we'll get back to you as soon as we can. Thanks once again for your continued feedback. If you have a general question about the software, please head over to the Questions Forum, or if you have any suggestions, please head over to the Feature Requests forum. Changes Fixed Ctrl Reset not removing Assets Fixed crash when editing a macro with no document open Added Combined Raster & Vector benchmark Added placement policy Added missing baseline menu options Fixed blending issues with Live Filters Added support for 12bit mono TIFFs Added Pattern Layers Added Live Liquify Fixed pressing Backspace during Freehand Selection Tool (Polygonal mode) deleting the layer, rather than the last node Fixed Develop Persona Crop Tool rotation producing artifacts Fixed Focus Merge always creating 96DPI documents (now uses DPI and metadata from first source image) Fixed Live Projection artifacts in 32-bit documents Fixed cancelling Crop Tool not doing anything Added anti-aliasing blend option Added "Find in Layers Panel" menu item Changed default for "Show Selection in Layers Panel" to be on (and renamed to "Auto-scroll to show selection in Layers Panel") Fixed incorrect attribute bits in exported 32-bit TGA Allow downloads to be cancelled, and changed auto-download to be off by default Fixed PDF export converting RGB bitmaps to CMYK if the original document had the bitmap's working profile Improved PDF import of tinted colour comparison for registration colours Improved Assets drag and drop from Explorer Added Ctrl+RightMouse to display tree of objects Improved ABR import 1.9.0.852 release notes

I've used DDU a few weeks ago, as I had 2 NVIDIA GPUs that wouldn't work at the same time as each other. Following that I was able to re-install the latest driver and get them working together.

Unfortunately I don't know - that crash location is the NVIDIA driver, as previously mentioned, so only they can say why it is crashing. I have reported the issue to them (and shared a crash dump, to which they have confirmed the stack overflow in their driver), but as we can't reproduce it here internally, they won't investigate further. My only suggestions are: 1) Report the bug to Capture One 2) Report the bug to NVIDIA As frustrating as this is, at this point, there is nothing else we can do.

Yes that's what I suspected, it will only crash after showing the Open or Save dialogs. This does indeed sound like the bug caused by Capture One.

I'd be interested to know if it continues to work after a reboot?

The forum is not our bug tracking system, we have our own internal system. We haven't lost the information, I was just asking that discussion around a bug be kept in one place. We have links from our internal bug reports to forum posts, so if everyone makes a new post on the forum every few months, we get huge lists of forum links that we have to go through to read all the information.

Thanks @BartHovis - it looks like you might be using Capture One. We've seen customers complain of this same crash when using their thumbnail provider. Could you either disable their thumbnail provider, or, temporarily uninstall Capture One? Also, could you try doing File | New and seeing if that works? i.e. is it only crashing when picking an existing document to open?

I'll be direct - please don't make duplicate posts, as it makes our job much harder 🙂 If something hasn't been fixed, and you have already reported it in another thread, please post in the original thread, then we can see all of it's history and discussion without having to search around for similar posts.

I've just looked at the crash dump, and it's crashing inside the NVIDIA driver. Could you try uninstalling and reinstalling the drivers to see if that works? We often find that an uninstall and reinstall works better than just updating the drivers.

Please don't complain about the stability of the beta builds. They are meant for testing, and you should expect bugs. I'll paste the top paragraph that I put into every new beta forum post: I've commented on Scanner support previously in other threads. Your scanner manufacturer will provide software to import your scans, then you can just import those images / documents.

I have that graphics card, and it works fine - so might need a few more details from you (or a crash report). Have you tried uninstalling and re-installing the latest Studio drivers?