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Mark Ingram

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Everything posted by Mark Ingram

  1. Hi, the Platform Update for Windows 7 is a pre-requisite of the installer. It should offer a link to click to take you to Microsoft's download page.
  2. Blimey, that is a lot of profiles! Any chance you could zip up all of the ICC profiles and attach them here? Or PM me a link to them. I'll add them here and see which one is the culprit.
  3. I've checked the reports, and they are the same crashes as Depcore, and Woodkopf. Again, if you could list any ICC profiles you have installed, that would be super helpful. There will be a fix available in the next release.
  4. Thanks for the crash reports, I've had a look and yes, it's exactly the same crash as Depcore. I've put a fix in place for the next release, but it would be really useful if we could identify the ICC profile that is causing the problem. Can you get a list of ICC profiles that are installed on your system? What about if you go to "Colour Management" in Windows and see what your current profile is set to?
  5. I had a quick Google for you (https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=KB2670838+%22Not+applicable+to+your+computer%22) and I found the following link. Hopefully it can be of some use: http://superuser.com/questions/1055827/why-am-i-not-able-to-apply-the-update-kb2670838-to-my-computer Do you have all Windows Updates applied? It might be that the installer is missing some prerequisites that are in Windows Updates.
  6. Hi, thanks for the report. I'm sure it used to work this way in previous versions - I'll have a look if someone has changed.
  7. Thanks for that. It looks like you have an ICC profile installed which is causing problems. I think I can fix the problem, but it would be useful if you could identify which profile is causing the crash, and send it over? That way we can verify the fix.
  8. Can you have a look in %APPDATA%\Affinity\Designer\1.0 (Beta)\CrashReports and upload any files in there?
  9. The app will need to be restarted after a change in the UI scale. Affinity Designer does scale (my desktop has a 4K monitor so it uses 200% scaling, and my laptop also has a 4K screen, but in a smaller area, so it uses 250% scaling, and Designer correctly scales for each, including using higher resolution icons, etc).
  10. If you are already running at 100% UI scaling in Windows, then disabling the scaling for Designer won't have an affect.
  11. Click here to download the latest beta Status: Release Candidate 3 Purpose: Stability Requirements: None As this is a beta release, it is considered to be not suitable for production use. This means that you should not attempt to use it for commercial purposes or for any other activity that you may be adversely affected by the application failing. In addition it is worth noting that files created in Affinity Designer 1.5 cannot be opened in Affinity Photo 1.4, which means that although files created with the Windows beta can be opened in the Mac AppStore version of Designer (currently on 1.5.1) they cannot be opened in the latest Mac App Store versions Affinity Photo, instead you will need the latest macOS 1.5 beta. We hope you enjoy the latest build, and as always, if you've got any problems, please don't hesitate to post here and we'll get back to you as soon as we can. Thanks once again for your continued feedback. If you have a general question about the software, please head over to the Questions Forum, or if you have any suggestions, please head over to the Feature Requests forum. Fixes Fixed Clone Brush tool toast message saying |TERTIARY| instead of ALT Fixed Export Persona Revert to Auto Sized (and it's indicator) being broken on resize Fixed Export Persona Slice Presets not updating on remove Fixed Global colour not being recoloured using sliders Fixed Noise slider/Colour Wheel being slow when adjusting swatch fill Fixed Ctrl runup not resetting the marquee Mode Changed Export Slices 'Select Folder' button name to 'Export' Fixed Toggling 'Show Grid' with Ctrl + ' not toggling the checkbox in the Grid and Snapping Axis Manager Fixed Reset Selection Box not updating the values in the Transform Panel Fixed Hex colour codes not copied to the clipboard correctly Fixed Text Styles: 'Show in both panels' option not remaining enabled/applied Fixed keyboard preferences, changing Persona doesn't update category Fixed clicking 'Reset' in the Preferences, keyboard Shortcuts only works per session Fixed being unable to select a font by typing more than the first character Fixed Export Persona Layers Panel 'Make item visible in export' option not hiding the page Fixed floating panels getting resizing incorrectly Fixed Character Panel resizing incorrectly Fixed Character and Paragraph panels becoming stretched after starting app with panels open Fixed switching Persona's when you have floating docked panels causes minor UI problems Fixed Selection Brush size can't be bigger than 1024 px Fixed Export Persona 'Export Slices' button doesn't disable/enable until selection changes Improved 32bit support (now has a dedicated 32bit colour profile) Fixed crash when using Refine Selection, New Layer with Mask on a Vector Cropped object Fixed some font names not displaying correctly (e.g. Pe-icon-7-stroke) Fixed missing string for OCIO Adjustment name in Layer menu
  12. Did you click the link in the installer? Try this link - https://support.microsoft.com/en-gb/kb/2670838
  13. When the shortcut keys stop working, can you type text in the application? i.e. Can you use the Artistic Text Tool?
  14. I've just tried this on my laptop here, and I can confirm the slowdown. We had this exact issue a few months ago which we fixed, but I believe a more recent fix has broken it again. I'll make sure it is fixed before the final release.
  15. Hi, yes, we fixed the text entry speed many weeks ago, are you still experiencing problems? Typing font names was broken in 1.5.0.26, we will be fixing this for the next release.
  16. What was in the contents of the second result (i.e. after you pressed F3)?
  17. As in, the tool buttons are enabled when you create a new document, or some of the toolbar buttons enable when you make a selection etc. It's something the program controls automatically to indicate that tool's availability, not something you can change. So the available ones look right, and the unavailable ones don't.
  18. Hi Nana, unfortunately no, this issue won't be fixed ahead of release. We are concentrating on fixing issues which affect the majority of users, and as far as I can tell, the number of people who will be using the application via remote desktop is going to be very small. Also, the icons only look strange when they're disabled. When the buttons become enabled, they look normal. This is actually a problem with remote desktop itself, not with our application.
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