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Mark Ingram

(Ex) Staff
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Posts posted by Mark Ingram

  1. 1 hour ago, NoIDontWantAnAccount said:

    MSIX does not even run out-of-the-box on (my) Windows system, (and yes I do run the latest updates offered, but I should never have to put an disclaimer like this in the first place) there shouldn't be any fuss when installing any software bought for an explicit OS. Why would anyone need to Google how to install software and find out they have to install other software or tweak their OS, just to be able to install bought software? Before this purchase I have never heard of, or encountered the .MSIX format and my Windows machine does not know what to do with it either.

    What version of Windows are you running?

  2. 3 minutes ago, deeds said:

    It's also a means of isolating/removing the choice mechanisms that users have come to know and love about their usage of Windows

    I've been involved in discussions with Microsoft since the inception of this, and I can tell you that their intentions are to increase the stability of Windows and improve the experience of end users. There is no maligned conspiracy to "take away control". They want a nice isolated experience for application developers so that they can guarantee their applications won't be affected by other third parties (which we have seen in v1).  That does simplify things, which some users may not be happy with, but generally people just want their applications and their machine to just work

    5 minutes ago, deeds said:

    This is what Tim Sweeney has most clearly identified and explained, as have many others.

    Tim Sweeney is great, but he is also in the business of running an App Store, so he's hardly unbiased here.

    6 minutes ago, deeds said:

    Note, your company is unable to identify ownership from either of these platforms' stores. Is it really a wise idea to be having anything to do with them if they're not permitting direct, identifiable relationships with your customers?

    I fully support the idea that third parties don't share customer data with us. Privacy is important. We allow customers to purchase from Apple or Microsoft because those users trust them with the personal details and their credit card details. You may not like those companies, but that doesn't mean that all of our customers feel the same way.

    ----

    And with that final point, I would like to say, these forums are not representative of our overall customer base. The forums are a location that people come to when they have problems, or when they want to be actively involved in feature discussions or partake in the beta tests. They are not the place where our average user goes to say "Everything was fine, thanks.". I feel like a lot of discussions here are skewed by the belief that some percentage of users on the forum represent the overall feeling of our customers. 

  3. 2 hours ago, deeds said:

    No, UWP is the precursor to the MSIX approach... some just remember it as having bad UI because everything new from Microsoft also has a new and bad UI.

    https://www.pcgamer.com/tim-sweeney-microsoft-uwp-is-still-woefully-inadequate/

     

    I really don't understand how you are arguing about this. You're talking about a UI framework and an installer. UWP is not a precursor to MSIX. They are completely unrelated technologies. You can continue to repeat yourself but that does not make what you're saying true. 

    MSIX can be used to install Win32, WPF, WinUI, or UWP apps. Your argument is equivalent to saying "MSIX is a precursor to Win32". 

  4. 30 minutes ago, Stef Segers said:

    thanks for your quick reply! Not sure, but I thought it was in-app purchase and it automatically went to the MacApp store for poayment.

    Here is a copy of the payment

     

    Great. So you need to go back to the Affinity Photo 2 app, and go to the Account panel. In there it should prompt you to register your licence against an Affinity ID. Once you have done that, you will be able to log in to all of your other apps. 

    I will remove your screenshot from the post in case it's got any identifiable information in there.

  5. 19 hours ago, rvst said:

    MSIX installers are part of the App architecture. This is a tile-based interface designed principally for tablets - big ass tiles on a touch screen. It maps very poorly onto a multi-monitor desktop setup.

    This is not true. You're conflating two different technologies here, MSIX (a packaging / installation technology, nothing to do with design or UI frameworks, or tiles or tablets, or touch screens etc) with UWP. The latter was their failed attempt at a new design metaphor and UI framework.

     

  6. 2 hours ago, Stef Segers said:

    using the App Store

    The Mac App Store? Did you do an in-app purchase of the licences? Or did you purchase from the Affinity Store?

    I've looked on your Affinity ID account and I can't see any licences attached to it, so I'm going to assume that you purchased via in-app purchase? After you purchased the apps you should have been prompted to register the licence with your Affinity ID, did you do this?

  7. On 11/17/2022 at 9:49 PM, Granddaddy said:

    I think the fact that Faststone Image Viewer requires a work-around to launch APhoto2 is not a bug.

    We aren’t responsible for Faststone’s code. We can’t change it, and if they fail to launch our app, then the bug is in the code they have written to launch the app. We have code that works, such as the “Edit In Designer/Photo” capability, or the “aflaunch” app I provided

    It should also be noted that other DAM applications do correctly open our apps via App Execution Alias. RawTherapee is one such example. 

  8. As well as doing our best to work around the problems (such as providing MSI installers, or launcher apps) with other applications such as "Fast Raw Viewer" it would be a good idea if customers could also contact them to let them know of the bug in their software that prevents the "App Execution Alias" from being launched. 

  9. 1 hour ago, Torben Raab said:

    Hey there,

    we just bought some business licenses of Affinity V2 Bundle. The payment process was done quickly and we received the Activation-ID and Password, but in the Applications there is no way to put these things in. Am I missing something?

    Hope you can help.

    Hi, you put the organisation name and activation ID into the text boxes that are presented when you download the app from our site (or if you download from a third-party app store, you click "Activate" first).

  10. 15 minutes ago, Intuos5 said:

    Pay for the V2 universal license, which means, you'll get V1 in the meantime and the update to V2, because you have purchased V1 within the specified pre-release window.

    Except we can't do that for all v1 customers because of the Apple and Microsoft app stores. We would have had to pull the apps from those stores in order to "force" people to acquire it from ourselves, in order to offer the v2 Universal Licence on our site.

     

  11. 8 minutes ago, Hamfast said:

    it didn't appear in my Windows 10 menu

    It should have done. Here's a shot of Designer in my Start Menu for reference:

    image.png

    10 minutes ago, Hamfast said:

    running all sorts of registry hacks to get unsuccessfully get access

    You shouldn't need to do this. I'm not sure what your use-case is here, but alternatives to this approach are provided in the FAQ: 

     

    11 minutes ago, Hamfast said:

    bring back the tried and tested .MSI installer

    One of our other FAQs covers this as well:

     

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