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Mark Ingram

(Ex) Staff
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Everything posted by Mark Ingram

  1. I've been involved in discussions with Microsoft since the inception of this, and I can tell you that their intentions are to increase the stability of Windows and improve the experience of end users. There is no maligned conspiracy to "take away control". They want a nice isolated experience for application developers so that they can guarantee their applications won't be affected by other third parties (which we have seen in v1). That does simplify things, which some users may not be happy with, but generally people just want their applications and their machine to just work. Tim Sweeney is great, but he is also in the business of running an App Store, so he's hardly unbiased here. I fully support the idea that third parties don't share customer data with us. Privacy is important. We allow customers to purchase from Apple or Microsoft because those users trust them with the personal details and their credit card details. You may not like those companies, but that doesn't mean that all of our customers feel the same way. ---- And with that final point, I would like to say, these forums are not representative of our overall customer base. The forums are a location that people come to when they have problems, or when they want to be actively involved in feature discussions or partake in the beta tests. They are not the place where our average user goes to say "Everything was fine, thanks.". I feel like a lot of discussions here are skewed by the belief that some percentage of users on the forum represent the overall feeling of our customers.
  2. I really don't understand how you are arguing about this. You're talking about a UI framework and an installer. UWP is not a precursor to MSIX. They are completely unrelated technologies. You can continue to repeat yourself but that does not make what you're saying true. MSIX can be used to install Win32, WPF, WinUI, or UWP apps. Your argument is equivalent to saying "MSIX is a precursor to Win32".
  3. Great. So you need to go back to the Affinity Photo 2 app, and go to the Account panel. In there it should prompt you to register your licence against an Affinity ID. Once you have done that, you will be able to log in to all of your other apps. I will remove your screenshot from the post in case it's got any identifiable information in there.
  4. This is not true. You're conflating two different technologies here, MSIX (a packaging / installation technology, nothing to do with design or UI frameworks, or tiles or tablets, or touch screens etc) with UWP. The latter was their failed attempt at a new design metaphor and UI framework.
  5. The Mac App Store? Did you do an in-app purchase of the licences? Or did you purchase from the Affinity Store? I've looked on your Affinity ID account and I can't see any licences attached to it, so I'm going to assume that you purchased via in-app purchase? After you purchased the apps you should have been prompted to register the licence with your Affinity ID, did you do this?
  6. We aren’t responsible for Faststone’s code. We can’t change it, and if they fail to launch our app, then the bug is in the code they have written to launch the app. We have code that works, such as the “Edit In Designer/Photo” capability, or the “aflaunch” app I provided. It should also be noted that other DAM applications do correctly open our apps via App Execution Alias. RawTherapee is one such example.
  7. As well as doing our best to work around the problems (such as providing MSI installers, or launcher apps) with other applications such as "Fast Raw Viewer" it would be a good idea if customers could also contact them to let them know of the bug in their software that prevents the "App Execution Alias" from being launched.
  8. And App Execution Alias are provided by Microsoft as part of MSIX deployment. So while the launcher is a good work around for now, it would be worth reporting the issue to the developer of the other app.
  9. Do you have a firewall? It will be attempting to communicate with our server at this point.
  10. Did you enter the organisation name in the Affinity ID field? And the activation code in the password field?
  11. Hi, you put the organisation name and activation ID into the text boxes that are presented when you download the app from our site (or if you download from a third-party app store, you click "Activate" first).
  12. Do you get any error messages at all? Or is it just that you cannot click the "ACTIVATE" button?
  13. It can take some time for the apps to open the first time. How long did you wait?
  14. No, you cannot transfer or sell the licence. You can ask for a refund, or, you can wait for the MSI installer to become available.
  15. Except we can't do that for all v1 customers because of the Apple and Microsoft app stores. We would have had to pull the apps from those stores in order to "force" people to acquire it from ourselves, in order to offer the v2 Universal Licence on our site.
  16. Hi Roger, it's covered in the FAQ if you scroll down a little. You can move the installation to another drive afterwards (or change the default drive in your system settings):
  17. It should have done. Here's a shot of Designer in my Start Menu for reference: You shouldn't need to do this. I'm not sure what your use-case is here, but alternatives to this approach are provided in the FAQ: One of our other FAQs covers this as well:
  18. Thanks @craigenputtock. I realise this isn't an immediate help, but I suggest you raise this as an issue with Sphinx Soft. We're only communicating between apps on the loopback address, so that shouldn't raise any firewall blocks (as there's no external traffic).
  19. You can move the installation afterwards, or change the default install drive in the system settings. See my FAQ for further info:
  20. Glad you're sorted now @Gaul. To confirm, yes it's just a bug which prevents the button from becoming enabled when it should be.
  21. What version are you on @MikeO? Previously we kept file handles open, but because of problems like this, we changed the solution so that files were copied locally first, and original file handles discarded.
  22. I imagine it's because we're trying to use local networking to setup an IPC connection to the other Affinity apps, in order to share content and account data etc. What firewall software are you using? Perhaps it's being too aggressive on loopback connections?
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