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Mark Ingram

(Ex) Staff
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Everything posted by Mark Ingram

  1. Great job! Check out my post with a launcher app that you can use for FastStoneViewer:
  2. The first click downloads it, then once the download completes, you click it again and it opens. Did you try the second click?
  3. Did you purchase licenses from the Affinity Store consumer page, small team micro-site or via Affinity corporate Team? We have deployment options for corporate environments so it’d be worth speaking to the corporate team.
  4. After sign in does it close the panel and let you in, or tell you there is no licence available?
  5. You can purchase from Microsoft or Apple stores instead if you feel more comfortable. Those licences are tied to their services instead. Related: You can activate your licence then remain completely disconnected from the internet. It’s a one-time check.
  6. We already have plans for v1 OS compatibility patches. I have no idea what time frames / duration are being considered, but we will try to ensure that v1 remains usable for some time.
  7. Enterprises should contact our corporate team for further advice. Corporate environments have additional deployment options which we support that may be beneficial. The Affinity Store only lets you purchase a single licence at a time, or up to 10 via the small teams micro-site.
  8. Does it prompt with those 3 options (Activate, Start Trial, Buy Now) each time you start the iPad apps? And when you click Activate the panel closes and lets you Straight into the app?
  9. When you purchased the Universal Licence you should have been immediately prompted to register the licence against an Affinity ID. If you press “Not Now” you’ll get a further prompt advising you to register the Universal Licence. Did you get any new screens or prompts after your purchase?
  10. Thanks for the update. To pin to taskbar you can launch the app then right click the taskbar icon and choose pin to taskbar, or, find it in the start menu first and pin from there.
  11. That is referring to your actual licence, so sounds like you’ve got it sorted now. If it were a trial it would say “Trial User” and show the number of days remaining.
  12. Thanks for the feedback. I’m sure We can do something to improve this in the future.
  13. It sounds like you’ve already activated a licence via Affinity ID, then either not remained signed in or you’ve later signed out, and now you’re trying to sign in with a different account. Once you’ve activated a licence with an Affinity ID your app still remained licensed against that ID, so you can only sign in again with that same ID. You can deactivate the licence if you really do want to swap accounts.
  14. Not necessarily. Problems can be caused by user registry modifications, user privileges, third party applications running in the background or even modifications to system config by third party apps.
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