LeeComars
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Posts posted by LeeComars
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Thank you for your quick response to my question.
I followed your instructions, however it appears that the Hardware Acceleration option was already disabled.
In an attempt to do a bit of problem solving, I attempted to enable it (so that I could subsequently disable it), but received an error message, "Unsupported Machine Configuration" It says that Windows 10.0.19042 is required, but that I am running 10.0.19041!
In any event, the hardware Acceleration remains disabled, but the program still crashes when I try to open a new file.
Please advise.
Thank you.
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I downloaded the latest version of Affinity Designer on March 18th.
The program shuts off when I try to make a new file or open a file.
My OS is Windows 10(x64).
I have checked the FAQs for this issue, but have not found a solution. (Others have mentioned conflicts with other applications, but I don’t have Capture One or D3DGear installed.
(https://forum.affinity.serif.com/index.php?/topic/44770-issues-caused-by-third-party-software)
I have also tried downloading the latest available GPU drivers. (as per
I have looked for the crash report (in the appdata/designer folder), but I was unable to find it.
Finally, I formatted my computer and tried installing Affinity Designer first, but it still crashes when I try to make a new file or open one.
Is there anything else I can try?

The program crashes when I try to make a new file or open a file.
in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Posted
Thank you soooooo much! It works now!!