signingin54
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Posts posted by signingin54
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Fantastic! I already had plenty of useful gradients that I had used with other programs, and until now, I had no easy way to import them into the Affinity suite. Thanks for this great tool!
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I installed Affinity Photo v2.2.1 yesterday. Yesterday, it worked OK. But today, every JPEG file it reads in displays straight lines as crooked broken lines. If I zoom in or out, the problem goes away and the lines appear straight again. I tried to install the latest NVIDIA drivers, but that didn't fix it. Disabling hardware acceleration didn't help either. I did a complete reset back to factory settings. That seemed to fix it, but a few minutes later, the problem recurred. This problem does NOT occur with Affinity Designer 2 or other applications I've used.
I've attached an example so you can see how the file looks when Affinity Photo first opens the file and then again after I zoom in and out once. See how corrupted the straight yellow lines and the curb edges are.
I'm running Windows 11 with an NVIDIA GTX GeForce 1650 graphics card.
Any ideas what could be happening?
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3 hours ago, Dan C said:
Sorry to hear you're having trouble and our apologies for the delayed response here!
We're investigating this further, as we're seeing a few reports from certain users who are unable to move the app, however this does work correctly for other users.
Can you please confirm for me, what is the error code shown on screen when trying to move the apps installed location?
Many thanks in advance
I bought the Affinity Designer 2 and Affinity Photo 2 apps from the Serif store, not from the Microsoft Store. The Affinity Designer 2 app installed on the C drive, even though I had specified the D drive in the Settings app. When I went into the Windows 11 Settings app and tried to move Affinity Designer 2 to my D drive, I got this error message. Repeated attempts, rebooting the PC, didn't improve matters. So I didn't even bother to try to install and move Affinity Photo 2. I asked you people for a refund instead.
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1 minute ago, Andrew S said:
I only use physical drive for D. Usually I do not install anything on the C drive and do not save there either so it is dedicated to OS only. D drive is a separate SSD without partitions and it is only used to install programs and not saving anything else there either. The rest of the othe physycal drives are for data and files.
Simplest solution: Ask Affinity for a refund for every product you bought from their Serif store. Then buy the same products from the Microsoft Store. Those should install on D if you specify D as the drive for installing new universal apps.
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7 minutes ago, Komatös said:
Correct, my suggestion only works for newly installed programmes. Programmes that are already installed can be moved via,
Start -> Settings -> Apps -> Installed Apps and click on the three dots to move them. This only works with UWP apps.Which means this works if you bought Affinity programs through the Microsoft Store. If you bought them from the Serif Store, they won't move. This is what happened when I tried to move Affinity Des
igner 2 from my C drive to my D drive:
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Unfortunately, an in-place reinstall of Windows that keeps your apps and documents may not fix this problem because Windows Store is like an app itself. If you have a full image backup of your drives, I would suggest first making a copy of all documents you created/modified recently and then restoring your system from your image backup. Hopefully the problem you're encountering now didn't happen when the image was created.
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8 minutes ago, MAnderson said:
{looks at watch, looks at calendar, looks at watch . . . looks at Serif}
Get a refund in the meantime. It's your money.
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I'm aware of it. If and when they put out a fix for the problem, I'll consider purchasing Affinity Photo again. Meanwhile, I don't see the purpose in my paying for a piece of software I can't use at the moment.
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33 minutes ago, Danel said:
Our future is in the hands of big business, which uses its monopoly to submit us as they to they pleases.
It is a gentle descent into a trap . In the long run, it is likely that most software creators will impose subscriptions on customers.
The alternatives are free software, of which Linux is one of the engines.
Affinity is riding the consensual wave because of the too small Linux market; it's a pity; it would be the beginning of a dike bursting.
But one can dream... There are many people who use gimp because they have nothing else.
The low price of affinity is a serious asset.
In the meantime, let's not have too much tenderness towards our supplier, it's only a company that exists to earn money with its products and to support its employees.
It has no feelings; only interests... and that's normal.Relax. I've already asked Serif for a refund.
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1 hour ago, stuck said:
Indeed but the Subject line of this thread makes it clear that the Original Poster has a Win 10 machine. Whether or not it's a machine that can be updated to Win 11 is a separate question.
Oops! Sorry about that. The same technique will work with Windows 10 or Windows 11. You can still get a fresh copy of Windows 10 from Microsoft; it's still supported. Put it on a thumb/flash drive and you can reinstall it. It will ask you if you want to keep your existing apps and documents. Be sure to say YES!
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1 hour ago, kenKyee said:
Bought the Affinity 2.0 update package and get this when trying to install Affinity Photo:
App installation failed with error message: Windows cannot install package SerifEuropeLtd.AffinityPhoto2_2.0.0.1640_x64__3cqzy0nppv2rt because this package is not compatible with the device. The package requires OS version 10.0.19041.0 or higher on the Windows.Mobile device family. The device is currently running OS version 10.0.17763.973. (0x80073cfd)
Was wondering if there's any workaround besides reformat the hard drive and install Windows 11 because the Windows updater is broken 🙂
You can re-install Windows 11 without reformatting the hard drive or losing any of your documents or apps. Just make sure that you do a complete scan for viruses and malware before reinstalling Windows 11.
https://www.makeuseof.com/windows-11-reinstall-without-deleting-apps/
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1 hour ago, Dangerous said:
Once installed you can go to windows SETTINGS - APPS, select the app and move it to another drive but you have no choice over which directory.
Not on my Windows 11 PC. When I tried to move Affinity Designer 2 to another drive, I got this error message:
We couldn't move Affinity Designer 2. The operation did not complete successfully... The error code is 0x80073cf6, in case you need it."
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On 11/20/2022 at 6:35 AM, AnthonyN said:
I have been using Affinity Photo and Designer for quite a while and decided to get the Version 2 package with Photo, Designer and Publisher. I managed to install them on my desktop, but on my laptop I just get an error message headed Affinity Photo 2 installation failed, with the reason text box stating :
"App installation failed with error message: error -2018574325: Windows cannot process a deployment operation because the package repository database encountered an unrecoverable error. Use the Reset Your PC feature to recover your PC. (0x80004005)"
The same error message appears for Designer and Publisher. Do I really have to Reset my PC just to install this software? Any advice much appreciated.
The error code 0x80004005 often indicates an access/permissions problem. Does your user account have Administrator privileges? Did you try to temporarily disable your virus and malware checkers before installing?
Maybe this will help:
https://www.howtogeek.com/810837/how-to-fix-error-code-0x80004005-on-windows-10-and-11/
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On 11/11/2022 at 6:36 AM, Mark Ingram said:
I've mentioned elsewhere that we use "App Execution Alias" to enable this scenario. You can find the aliases in the following location:
C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityDesigner2.exe
C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityPhoto2.exe
C:\Users\username\AppData\Local\Microsoft\WindowsApps\AffinityPublisher2.exe
Please replace username with your Windows username. Also, those paths are already in your %PATH% variable so you can launch them without even specifying the full path, e.g. AffinityPhoto2.exe.
Does not work on my Windows 11 PC. I get the error message dialog box "The file cannot be accessed by the system."
Serif is going to have to own up to these app problems and push MSI installers to us users as soon as possible. I bought and downloaded Affinity Photo 2, but I've decided to ask for a refund until Serif distributes MSI or EXE installers for it.
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On 11/10/2022 at 1:33 PM, BigOldFixer said:
For me setting the new location for application installs failed - its set to my application drive but still insists on installing to my system drive.
Moving also fails for me - I just get a 0x80073cf6 error and a message to try later.
Happy to sit this out - software uninstalled while I wait for a more traditional installer.
Moving fails for me too. Same (uninformative) error code as you got.
I've asked Serif for a refund even if I'll have to buy Affinity Photo 2 later at the full price. I'd rather pay full price for an app I can use than pay half price for an app I can't use.
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On 11/10/2022 at 5:34 AM, daglesj said:
Wow glad I saw this. Big disappointment with this route.
Not only do I have to buy it again but it installs as an app! No one wants apps on a PC, we want software that we can choose what to do with it on our systems.
I spend all my time deleting and shutting down the App infrastructure in Windows.
Corporations just love taking away any control the consumer has.
I think I'll pass.
Right now, it's the worst of both worlds. The Affinity MSIX from Serif installs as an app, but unlike apps that I purchased from the Microsoft App Store, I have been unable to use the Settings app to specify the drive on which it should be installed. Nor can I move it to my preferred drive, unlike other apps I purchased.
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I reported the same problem earlier this week. On my Windows 11 PC, even though I specified the D drive in the Settings app, Affinity 2's MSIX ignored that setting and installed on my C drive anyway. And when I tried to move the app from C to D, the move failed with the error code 0x80073cf6.
I don't have much space left on my C drive and I can't afford to install all 3 Affinity apps there. I purchased and downloaded both Affinity Designer 2 and Affinity Photo 2 from Serif. I installed Affinity Designer 2 on the C drive (I had no choice), but the MSIX for Affinity Photo 2 is sitting on an external drive until a fix can be provided by Serif.
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Yes, I did try that, but when I attempted to move the app, it failed with an error message. It may be that you can't move an application that you didn't buy from the Microsoft Store. I bought Affinity Designer from the Serif Store. I wish I could get a refund on the purchase so I could buy it again from the Microsoft Store.
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7 hours ago, Mark Ingram said:
Hi Roger, it's covered in the FAQ if you scroll down a little. You can move the installation to another drive afterwards (or change the default drive in your system settings):
No, I tried to move Affinity Designer 2 from drive C where it installed to drive D. It failed to move and gave me some funky Windows error code. Evidently you can move apps that you install from the Windows Store but not from the Serif Store, which is where I had bought Affinity Designer. I wish I could get a refund from Serif so I could purchase the app from the Windows Store. I don't have much space left on C and I can't install all 3 Affinity apps there.
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5 hours ago, carl123 said:
Seems to be something about Encryption
Out of interest, have you ever set up or changed any encryption settings on your PC?
No, never. Device encryption doesn't even appear in the Settings app on my Windows 11 PC.
And that wouldn't explain why Designer 2 didn't install on the drive I had specified in Settings for new app installations.
I'm sure other people will encounter this problem as more and more people purchase Affinity products.
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I tried to install Affinity Designer on Windows 11. Even though I had set "Settings > Storage > Where new content is saved" set to install new apps on drive "D:" (see attached file), Affinity Designer 2 installed on drive "C:" anyway.
I then tried to use Settings > Apps to move Affinity Designer 2 to the "D:" drive. But it failed with this error message:
We couldn’t move Affinity Designer 2
The operation did not complete successfully. Try again in a bit.
The error code is 0x80073d0b, in case you need it.I don't have much room left on the "C:" drive so I can't really keep Affinity Designer 2 there.
Any suggestions?
igner 2 from my C drive to my D drive:
Affinity Photo dialog boxes fail to open twice on Windows 11 Home
in V2 Bugs found on Windows
Posted · Edited by signingin54
Forgot to mention trying hardware acceleration
I've got Affinity Photo 2.30 running on Windows 11 Home version 22H2. I keep encountering a repeatable bug involving certain filters' dialog boxes that control the filter settings.
The first time the filter's dialog pops up, it's OK. But if I apply the filter again on that same image file (say for a new layer), the bottom part of the dialog box is missing, including the Apply and Cancel buttons. There's no way to apply the filter then. Se e the attached photo for an example involving the Perlin Noise filter. Notice that the Apply and Cancel buttons and the Blend mode menu are missing.
I've tried both enabling and disabling hardware acceleration, but the problem persists.
The only workaround I've found is to create another image file, apply the filter there for the first time on that file, and copy the resulting layer back to the first image file, but that's annoying as hell.