Alan Waterman

Hi I am sympathetic to your problem but I cant help except to say contact the Affinity team, they were very good when I had problems and held my hand as I went through it and now I have no problems touch wood. Good luck.

Hi I did what the advice team recommended and all is well now. Their recommendations are in this string. Good luck.

And now I have done some more and they are all good so I think the problem is solved..... Many thanks.

Thanks, I have done that and I have so far exported 2 files in jpeg without any black squares so it may be fixed. I will do some more today and keep my fingers crossed.

No not in affinity I went to settings on windows and then to graphics and then I unchecked Hardware acceleration and that has not made any difference. How do I untick Enable Open CL compute acceleration in affinity. Where do I start? Thanks.

I have also de selected the hardware acceleration on windows as is sometimes recommended and that has not made any difference.

I upgraded to the latest version and since doing so I am getting black squares and oblongs on my photos sometimes white ones and various shapes and numbers. This is when I export them as a jpeg file if I save using affinity file then the problem does not occur.

Since upgrading to latest version I get black or sometimes white squares and oblongs on most photos that I export as .a jpeg. If I save as using affinity file then it is OK

I am getting this problem, it seems to happen when I put a frame round the picture.