Mike Long

This program is absolute garbage. Crashes when using just about any tool I try. Unless one of you kind folks has a solution, I will try to get a refund (just bought it today) because I do not need this kind of headache. Seeing how bad their program is, however, I have little hope of even being able to reach customer service. What a disappointment after all the rave reviews. So much for doing my due diligence.

I installed Affinity Photo (purchased from Affinity Store) as a plugin to Lightroom (LR) CC. When I use the "Edit In" option in LR, and select Affinity Photo from the menu, the Affinity Program does not launch. Rather I get an 'info' type error box titles Affinity Photo Setup, and text in the box says something to the effect of: Options: / help show this message / Create MSI for silent installation (using a product key) / Defualts create MSI for silent installation (for use with an Affinity defaults file). Interestingly, I can see that a TIFF file is being created that shows up as a thumbnail at the bottom of the LR workspace (but the Affinity Program does not launch). Any help would be appreciated! Mike