KevSteele

An update - after none of the betas seemed to work, and updating my video drivers didn't help, I bit the bullet and ran DDU (Display Driver Uninstaller) to remove my video drivers while in Safe Mode, then installed the latest drivers from Nvidia. That did the trick. Both Designer and Photo now no longer crash at startup. Don't know if there was some unseen corruption in the drivers, but a complete 'reset' of the video drivers fixed things.

Unfortunately, it wasn't. I've running the latest Nvidia GeForce drivers hotfix, 461.51. I also rolled back to an earlier version to test, same problem. At least the beta fixed Photo - I'll keep watching and see if they fix the splash screen crash for Designer...

I restored my copies of Photo and Designer by using a full system backup I had from before the 1.9 update. I've now tried the betas - the Photo beta fixes the quitting at startup problem, the Designer beta still force quits after the splash screen - I see the app window appear for a split instant, and then it's gone. Progress, at least, although I still can't use Designer until this is fixed.

I'm having the same problem - I've got the Windows Store version of Photo and Designer, and after the 1.9 update they both crash at the splash screen. I uninstalled Photo thinking it might have become corrupted, and now when I try to install it from the Windows store I get a Code: 0x80073D05 error. I did some searching on this error code, and it seems to relate to licenses. This would make sense if the licensing got borked with this update, and might possibly explain the programs force-quitting at the splash screen, but it's just a theory. Unfortunately, I cannot try the beta because I cannot install the Windows Store version, and that is required to use the beta. Any other ideas? I'd love to just use the Affinity store and installer - is there any way to transfer a Windows Store license over and get a product key?