Gordon Hamilton

tried affinity batch process again and crashed and shut down application, looked for crash report but did not find one dated 10-02-2021 but upload text report as requested.

[DXCore] Found 3 adapters AMD Radeon R5 330 Version: 8.17.10.1404 IsHardware: Yes Supports D3D12 Feature Level 12.0: No HardwareID: PCI\VEN_1002&DEV_6665&SUBSYS_90F10000&REV_83 LUID: 0xC883 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0xC85D Intel(R) HD Graphics 530 Version: 25.20.100.6446 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_8086&DEV_1912&SUBSYS_2B470000&REV_06 LUID: 0xC413 [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO Loading colour profiles Monitors Name: HP 24ea Display Adapter: Intel(R) HD Graphics 530 Primary: Yes Has user profile: No Profile name: HP_24ea.icm System Found 13 system profiles (parsed 13) Loading colour profile (system): wsRGB.cdmp Loading colour profile (system): wscRGB.cdmp Loading colour profile (system): sRGB Color Space Profile.icm Loading colour profile (system): RSWOP.icm Skipping colour profile (system): Proofing.gmmp Skipping colour profile (system): Photo.gmmp Skipping colour profile (system): MediaSim.gmmp Loading colour profile (system): HP_24ea.icm Skipping colour profile (system): Graphics.gmmp Skipping colour profile (system): D65.camp Skipping colour profile (system): D50.camp Loading colour profile (system): CNFRB6.ICC Loading colour profile (system): CNBJPRN3.ICM Found 13 user profiles (parsed 13) Loading colour profile (user): wsRGB.cdmp Loading colour profile (user): wscRGB.cdmp Loading colour profile (user): sRGB Color Space Profile.icm Loading colour profile (user): RSWOP.icm Skipping colour profile (user): Proofing.gmmp Skipping colour profile (user): Photo.gmmp Skipping colour profile (user): MediaSim.gmmp Loading colour profile (user): HP_24ea.icm Skipping colour profile (user): Graphics.gmmp Skipping colour profile (user): D65.camp Skipping colour profile (user): D50.camp Loading colour profile (user): CNFRB6.ICC Loading colour profile (user): CNBJPRN3.ICM Installed Loading colour profile: AdobeRGB1998.icc Loading colour profile: AppleRGB.icc Loading colour profile: CoatedFOGRA27.icc Loading colour profile: CoatedFOGRA39.icc Loading colour profile: ColorMatchRGB.icc Loading colour profile: Display P3.icc Loading colour profile: JapanColor2001Coated.icc Loading colour profile: JapanColor2001Uncoated.icc Loading colour profile: JapanColor2002Newspaper.icc Loading colour profile: JapanWebCoated.icc Loading colour profile: ROMM RGB.icc Loading colour profile: UncoatedFOGRA29.icc Loading colour profile: USSheetfedCoated.icc Loading colour profile: USSheetfedUncoated.icc Loading colour profile: USWebCoatedSWOP.icc Loading colour profile: USWebUncoated.icc Loading colour profile: WebCoatedFOGRA28.icc Imported -- 667.8987ms

not sure how to do this "Also, you may find that uninstalling and reinstalling your graphics driver will fix this issue, or you can try changing your Renderer in the Preferences. "

[DXCore] Found 3 adapters AMD Radeon R5 330 Version: 8.17.10.1404 IsHardware: Yes Supports D3D12 Feature Level 12.0: No HardwareID: PCI\VEN_1002&DEV_6665&SUBSYS_90F10000&REV_83 LUID: 0xC883 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0xC85D Intel(R) HD Graphics 530 Version: 25.20.100.6446 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_8086&DEV_1912&SUBSYS_2B470000&REV_06 LUID: 0xC413 [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: AMD Accelerated Parallel Processing Vendor: Advanced Micro Devices, Inc. Version: OpenCL 2.0 AMD-APP (1800.12) Name: Intel(R) OpenCL Vendor: Intel(R) Corporation Version: OpenCL 2.1 [OpenCL] Found 1 devices for platform AMD Accelerated Parallel Processing: AMD Radeon R5 330 Vendor: Advanced Micro Devices, Inc. Version: OpenCL 1.2 AMD-APP (1800.12) (Skipping unsupported device) [OpenCL] Found 1 devices for platform Intel(R) OpenCL: Intel(R) HD Graphics 530 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO Loading colour profiles Monitors Name: HP 24ea Display Adapter: Intel(R) HD Graphics 530 Primary: Yes Has user profile: No Profile name: HP_24ea.icm System Found 13 system profiles (parsed 13) Loading colour profile (system): wsRGB.cdmp Loading colour profile (system): wscRGB.cdmp Loading colour profile (system): sRGB Color Space Profile.icm Loading colour profile (system): RSWOP.icm Skipping colour profile (system): Proofing.gmmp Skipping colour profile (system): Photo.gmmp Skipping colour profile (system): MediaSim.gmmp Loading colour profile (system): HP_24ea.icm Skipping colour profile (system): Graphics.gmmp Skipping colour profile (system): D65.camp Skipping colour profile (system): D50.camp Loading colour profile (system): CNFRB6.ICC Loading colour profile (system): CNBJPRN3.ICM Found 13 user profiles (parsed 13) Loading colour profile (user): wsRGB.cdmp Loading colour profile (user): wscRGB.cdmp Loading colour profile (user): sRGB Color Space Profile.icm Loading colour profile (user): RSWOP.icm Skipping colour profile (user): Proofing.gmmp Skipping colour profile (user): Photo.gmmp Skipping colour profile (user): MediaSim.gmmp Loading colour profile (user): HP_24ea.icm Skipping colour profile (user): Graphics.gmmp Skipping colour profile (user): D65.camp Skipping colour profile (user): D50.camp Loading colour profile (user): CNFRB6.ICC Loading colour profile (user): CNBJPRN3.ICM Installed Loading colour profile: AdobeRGB1998.icc Loading colour profile: AppleRGB.icc Loading colour profile: CoatedFOGRA27.icc Loading colour profile: CoatedFOGRA39.icc Loading colour profile: ColorMatchRGB.icc Loading colour profile: Display P3.icc Loading colour profile: JapanColor2001Coated.icc Loading colour profile: JapanColor2001Uncoated.icc Loading colour profile: JapanColor2002Newspaper.icc Loading colour profile: JapanWebCoated.icc Loading colour profile: ROMM RGB.icc Loading colour profile: UncoatedFOGRA29.icc Loading colour profile: USSheetfedCoated.icc Loading colour profile: USSheetfedUncoated.icc Loading colour profile: USWebCoatedSWOP.icc Loading colour profile: USWebUncoated.icc Loading colour profile: WebCoatedFOGRA28.icc Imported -- 641.6558ms Wintab: Failed to load Wintab32.dll Wintab: Failed to create tablet context Attempting to create Direct3D device on default adapter Setting screen DPI to 92.53889943074 (scale = 1.0) Exit

Hi mark these are all the files dated from start of Feb 21 , this all started after I updated to new version, the program stops or freezes then whole app shuts down, most recent was last night when trying to run new batch of raw files to affinity files and jpeg work flow, saved four photos and crashed, ended up having to do 1 at at time which is quite time consuming as you can imagine lol. especially when i go on a shoot could end up with 100 to 500 shots.

580d9a0f-69d1-42f6-913a-2b945554cc05.dmp 5cc6696a-6b7e-43ed-b360-536c6108b815.dmp 3edf7df1-ef50-4bd2-8916-5f9624e2c46d.dmp fb144ada-8e48-4e7c-b60d-2dd92cc9400a.dmp f6ec4da4-6b34-4b83-a8c2-07c01b868ef9.dmp a90c2e9f-60cf-4290-9af9-77646ed2aaa4.dmp f5fe7747-9d6b-4f7c-bcc4-1a3f95e7be61.dmp c4449631-f872-4e95-ab97-52113a9927a8.dmp

3edf7df1-ef50-4bd2-8916-5f9624e2c46d.dmp3d1de483-201e-451f-a8b5-45d60f0bad95.dmpfb144ada-8e48-4e7c-b60d-2dd92cc9400a.dmpf6ec4da4-6b34-4b83-a8c2-07c01b868ef9.dmpf5fe7747-9d6b-4f7c-bcc4-1a3f95e7be61.dmpd50ccd65-c904-4496-bddd-7c5162317036.dmpc4449631-f872-4e95-ab97-52113a9927a8.dmpa90c2e9f-60cf-4290-9af9-77646ed2aaa4.dmp33181898-58e2-4001-8629-dcc1dcea972b.dmp

fb144ada-8e48-4e7c-b60d-2dd92cc9400a.dmp

I am not using anything else at the time, select list of raw files to carry out new batch to convert into affinity files and jpeg, does about 4 files and stops working, next thin affinity photo application shuts down / crashes., do not know how to get any reports

I am not using anything else at the time, select list of raw files to carry out new batch to convert into affinity files and jpeg, does about 4 files and stops working, next thin affinity photo application shuts down / crashes., do not know how to get any reports

Down loaded latest version for windows yesterday 4th Feb 21, working on photo and whole system keeps shutting down off current workload while editing photos. reopen and lost selection of open files. Has now done it four time.