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JoM

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Posts posted by JoM

  1. Hello I'm new here and have a question from Germany

    I'm NOT a computer specialist and hope everyone can help me, I didn't find anything about this in your FAQ 🙁

    My problem is that I can't install the software.

    I bought Publisher 1.9.0 for Windows from Affinity-Store and downloaded the program today and tried different times.

    I start the setup as "Administrator" (all Windows updates done)  I choose C:\Program Files\Affinity\Publisher

    Then a window opens "Installation wird vorbereitet" and stops with the notice "Fehler beim Setup" and this message: "Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\.svg\OpenWithProgids. Verify that you have sufficient access to that key, or contact your support personnel"

    I don't know what this means. Perhaps it might be because I haven't entered my product key? But it don't ask for that.

    THANK YOU IN ADVANCE FOR ANY HELP!

    JoM

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