This procedure is completely useless for small businesses or selfemployed individuals, especially after Brexit, to get the VAT back. This has to be done beforehand in the purchase process itself, not afterwards. Because we need to get it back from the UK tax office that collects the VAT and not from our national one. And they wont react if you are not beyond a certain threshold. There is no way of just getting 10 to 20 pounds for 2021. This total amount has to be higher.
Indicates to me, that most of your customers are amateurs and the professionals are still with Adobe. This should have been solved years ago, as all major british developers that I know off have done already.
So please add the option to enter the VAT ID during the checkout process.