[Affinity Photo 19.1 Crashes when loading an image from unsplash.]

After updating from Affinity version 19.0 to 19.1 the program now crashes when a picture is imported from unsplash. All drivers etc are up to date( Done for bug fixes in version 19.0). Another problem that I have found is that the invert tool does not now work when using the selection brush. The dashed lines change as expected but you are unable to work on the other part of the image that you want to work on, I.e when working on a sky selection and you swap the part being edited for finer detail editing.

[Affinity Photo 19 Crashes when loading a photo]

Hello Dan and thank you for getting in contact. As reported originally My computer would crash when a photo was loaded. My computer is a Lenovo AIO 700 and it has a  NVIDIA GeForce 930a with 2GB Memory and 8GB Ram. I had recently updated all my drivers from Bios to Graphics card with the build in Lenovo updater and as reported when I installed Photo 19 it would crash. I then installed the Nvidia  software and this did a driver update and I was still getting the same issues. I have now checked my settings in device manager - Display adapter and this has given me an option to update the drivers for my card and it is now third time lucky. The program now no longer crashes when loading a photo. So I'm unsure why the other 2 updates failed but at least now it is working. I hope this information is helpful in helping other people and yourself.        Once again thank you  for taking the time to get in touch.

Andre

[Mr Steve Pettit]

I have just had the same problem on a Lenovo AIO and found that if I went into "edit" then went down to "preferences " then into "performance" and changed the "Renderer" the program stopped crashing it was still a little slower loading the image but it worked. Hope this helps. Andre

[Affinity Photo 19 Crashes when loading a photo]

Have now found this works. Have  found that if I went into "edit" then went down to "preferences " then into "performance"  and changed the "Renderer" the program stopped crashing it was still a little slower loading the image but it worked. Hope this helps. Andre

[Affinity Photo 1.9 crashes every time I open a photo]

I have just had the same problem on a Lenovo AIO and found that if I went into "edit" then went down to "preferences " then into "performance"  and changed the "Renderer" the program stopped crashing it was still a little slower loading the image but it worked. Hope this helps. Andre

[Affinity Photo 19 Crashes when loading a photo]

I have just upgraded from the last version to version 19 and now when you load a photo ( Sony raw .arw) It is slow to load then gives a washed out grayish image for about 3 seconds then the whole program crashes. I have tried this with jpeg and get the same thing.  

I am using A Lenovo AIO, windows 10 build 19402 , i5-6400 2.7GHz, 8 Gig ram with a 2 Gig built in video card.

Any ideas ?

Thanks 

Andre

 

[Straw rolls in the evening.]

This is my first proper edit with Affinity Photo I know it is a simple picture but i'm uploading it to show other people that it is that easy to use with a little help from the online tutorials. The photo was taken at Ryton pools country park just outside Coventry and looks like it could be anywhere in the world.