I have a similar behavior on a brand new laptop that I installed Photo on. It is a Windows 11 PC with and Intel A370M Graphics and a i7-1260P processor. I have all the Windows and HP updates. I get a similar error with the app closing for all 3 programs - Photo, Designer, and Publisher. Here is the event log error report:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-08-01T20:54:00.1537461Z" />
<EventRecordID>5313</EventRecordID>
<Correlation />
<Execution ProcessID="6356" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Vicam-Spectre</Computer>
<Security />
</System>
- <EventData>
<Data>Application: Photo.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at <Module>.GlyphsInspectorNode.MakeSample(GlyphsInspectorNode*, Kernel.Counted<Raster::Buffer<Raster::Red8,Raster::Green8,Raster::Blue8,Raster::Alpha8,Raster::X5> >*, Kernel.NonCounted<GlyphsInspector>*) at Serif.Interop.Persona.Data.Glyph.Render() at System.Threading.Tasks.Task`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InnerInvoke() at System.Threading.Tasks.Task.Execute() Exception Info: System.AggregateException at System.Threading.Tasks.Task`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResultCore(Boolean) at Serif.Interop.Persona.Data.Glyph.OnRenderComplete(System.Threading.Tasks.Task`1<System.Windows.Media.ImageSource>) at System.Threading.Tasks.Task.Execute() Exception Info: System.AggregateException at System.Threading.Tasks.TaskExceptionHolder.Finalize()</Data>
</EventData>
</Event>
