Disappointed & Frustrated
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Declined Purchases
in Customer Service, Accounts and Purchasing
Posted
I was super excited today to download your three programs....but I have spent hours without success to enter my information for purchasing. I have tried at least 20 times to purchase, and it has declined based upon "card holder verification." I contacted my bank, we went through several processes, and verified everything. Still no success. I've never had issues with any of the cards that I have tried. Can you please get in touch with me to make this purchase and is it possible to do so with the black friday deal still? I can provide a screenshot of the notification that appeared every time I tried.