DEMinSoCAL
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Posts posted by DEMinSoCAL
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1 hour ago, Alex M said:
To anyone who's experiencing slow startup of Affinity apps, you may try this simple trick.
Open Terminal app and run any of the following commands:
xattr -dr com.apple.quarantine /Applications/Affinity\ Designer.app xattr -dr com.apple.quarantine /Applications/Affinity\ Photo.app xattr -dr com.apple.quarantine /Applications/Affinity\ Publisher.app
This will remove quarantine flags from the bundles so they will just launch without those security checks that may take some time before app starts to load.
Doesn't work. Also, needs to have "sudo" before each command otherwise you get permission denied.
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17 minutes ago, rudluc said:
I understood this to mean that the problem with slow startup of Affinity applications only occurs with versions purchased from the Mac AppStore.
Since the problem has existed for a long time and is unlikely to be fixed (I've given up hope by now), I think it would be a great initiative if Affinity offered their users an easy switch to the non-AppStore version.In my testing last year when all this started, it was initially thought that only the App Store version was affected, so I downloaded trial version from the Affinity web site, and installed those also. At first, they appears to start normally, but after a few days, even the web site downloaded versions would stall at startup. I wound up removing the web versions.
Making duplicates of the apps and using the duplicates also did not seem to keep working properly and would start stalling. So, I haven't seen a permanent fix.
Someone above recommended some host file entries. That did not work for me at all, unless there is more to it than editing the host file and running the app. Mine still stalled (20+ bounces on first launch).
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47 minutes ago, olivergrosche said:
after setting0.0.0.0 ocsp2.apple.com
0.0.0.0 ocsp.apple.comin the etc/hostsit´s seems to be ok now...sorry, it wasnt that.
actually i completely disabled sip with csrutil disable.that is speeding up everything. also wine-apps... 👍
That SIP disable has to be done in recovery mode, right?
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9 minutes ago, DooshPastesh said:
My test after Macbook restart (MBA M1, 7 core, 8gb):
With internet connection, four "bounces" of icon, then splash and after less than second, main window appears.
Without internet connection, three "bounces" of icon, rest the same.
I've tested it few times. Always the same time.
It seems that may be the case for a few days, then BOOM! Bounce-hell. Good luck.
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6 minutes ago, ianhg said:
Its true its frustrating .. but give them a break just look at the price of the apps and the steady improvements. Once the apps open once they are speedy enough and I dont have the M1 chip yet.
Please don't confuse my attitude about their (in)ability to fix a problem they said they would (but haven't), with the quality and value of the the product. I still recommend the product to friends and hope someday they become the "Adobe killer". They certainly do not deserve "a break" on fixing an issue (or at least coming clean with the fact that they probably never will) that only their software has yet being blamed on Apple.
FWIW, I would 100% excuse them if they said they've taken development resources away from fixing the startup issue to concentrate on throwing together an Acrobat clone that sells for $50.
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5 hours ago, Willem Jan Drijfhout said:
Had some hope that under Monterey this issue would have been solved, but idle hope. Still just as bad as it was. With Serif not able to solve a crucial software fix in over a year really places question marks over either the company’s development skills or priority settings. My advice to management would be: double the price (still cheap) and hire some people to fix things.
Changed back to Photoshop beginning this year, and it has served me well, so planning to stay. Still not a big fan of Adobe as a company, but in PS they do have a fantastic product that is a joy to use.
I'm pretty sure they don't care. It was, what -- April of this year when we last heard from them on this topic when we were told they were working on a solution? They blame it on Apple because they use a browser UI for the splash screen (you can't develop a native splash screen graphic in like a day?) and some other elements in the app? Does no other software company use browser UI or does Apple have it out for Affinity apps and are purposefully targeting them with slow as mud startup?
It's been over a year now since this issue and nothing has changed. Probably never will.
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2 hours ago, Michael S Harvey said:
Has anyone looked at deleting the Prefetch file related to the App in the Windows Directory and then reloading the application to create a new prefetch file? Does that make any difference in Windows 10?
Or is this problem only Mac related.
Only Mac related.
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1 hour ago, ianhg said:
Just downloaded update 1.10, app purchased via Apple store still takes a long time to start initially -- bounces about 30times. The app purchased direct Affinity Publisher opens quickly 3 bounces. All apps updated to 1.10.
I recall that to be the case in the beginning -- direct app worked normally. Then, after a while, people started reporting delays at launch also. So, enjoy the normal operation while it lasts!
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Unfortunately, 1.10 does not fix the slow launch. 23 bounces on the dock when starting. I guess this will never be fixed.
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Two months since last update from Affinity. Any new news? This slow launching of Affinity apps has been 8+ months and no clue how to fix it?
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With the release of 1.90 today, I find that the startup times are the same (or worse) than 1.86 on my M1 Mini.
On my Intel-based Mac, startup times seem normal for 1.90 (less than 5 seconds). Still not great, but within expected times.
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27 minutes ago, Patrick Connor said:
No we have not. I do not think that is our experience of this problem at all. Only the MAS build has this predictably for us and the new 1.9.0 build (that QA can download from the store by developer means) has this problem.
I will need to go back through the thread and try to see how many others are in your position. I do not think the Copy work around will make any difference for non MAS builds.
Well count me in on slow starting of web downloaded versions. After the MAS versions started slowing, I downloaded trials of the 3 apps from your website. Those worked for a couple weeks then went slow. I know they were the trial versions because those were the ones I had in my dock.
FWIW, the copy app kludge seems to work after doing preliminary trials. Interesting, though, that other apps (like Pixelmator Pro, AppleSilicon/App Store version) do not exhibit slow starting at all.
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1 hour ago, MEB said:
That you all for the reports/feedback. It seems to affect those using the Mac App Store version of Affinity Photo on Big Sur mostly (there was a couple reports of users using other macOS versions - we are not sure if it's the same cause). This is a known issue we are still investigating
Of course, there are many reports of the startup delay affecting the web-versions of the app. I, for one, reported that while I purchased the App Store versions of all the apps and all were displaying the start delay, I also then downloaded trial version from your web-store and while at first they started normally, in a couple weeks they also started to display the start delay similar to the App Store versions. I removed the trials as they were no better than the App Store at that point.
Given it's been 2 months since this started and you're "still investigating", it sounds like it's not a high priority for your team.
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Even more sad that Affinity isn't communicating what is going on and when we can expect a fix.
The problem wasn't there in the previous version and suddenly appeared in an update. Is this really rocket science?
Is there an OFFICIAL FAQ somewhere on this? Since it affects all Affinity Apps and the forum is divided up by app, is there a central forum for bugs on ALL APPS?
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2 hours ago, SwissEngineer said:
Yes, macOS 10.15.6 Catalina, MacBook Pro (Retina, Mid 2012) 8 GB RAM, Affinity Publisher 1.8.6 (App store version), opening a book of 300 pages, text mostly, few pictures, had saved that file from within Affinity Publisher. When I open enclosed file, Affinity Publisher opens and then show the spinning beach ball for at least 8 hours.
I need this book urgently and already have worked hours on the text which now is lost/locked.This thread is mainly about how long it takes to just launch (start) any of the Affinity apps without opening any data files (ie., just clicking one of the app icons to launch it). That's the issue everyone here is talking about.
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Not related to Affinity apps, but yesterday Microsoft Autoupdate did the exact same thing -- took about 30 seconds to launch, with the icon bouncing in the dock the entire time.
Could this behavior be something with Big Sur?
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1 hour ago, jmwellborn said:
@MEB Just thought you would like to know that 1.8.6 can function perfectly. I have a new MacBook Pro 13" with the M1 chip. I migrated everything from my iMAC High Sierra over to the MacBook with the three Affinity apps all using 1.8.4. On the iMac, Photo takes over 6 seconds to launch, Designer and Publisher about 3-4 seconds. I deleted the three apps from the MacBook and then downloaded all three v. 1.8.6 from my account in the Affinity Store. They all downloaded without a glitch, and I have tried all sorts of things that seemed to have stumped others, so far using Photo. Everything so far is working like a charm. I purposely turned the MacBook off over night and then restarted today. Opened Photo, Designer, and Publisher and it took about 2 seconds for each one to open. No bouncing ball, just a really speedy startup. So far the only "glitch" is that I cannot install two JixiPix plugins, but that would appear to be an issue with those apps, not with Big Sur and Affinity. Happy as a clam!!
FWIW, my website-downloaded versions worked normally for 2 weeks then suddenly had delayed startup. Seems neither app-store or website versions are immune.
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I would like to add here that now the apps that I got direct from Affinity are now also slow to start. Up to now, the direct-Affinity apps started normally (quick). Now they are acting just like the App-Store apps - 17 sec minimum launch time.
Something changed, just not sure what.
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Any updates on when the slow launching issue will be fixed and an update available in the App Store?
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6 minutes ago, Patrick Connor said:
Serif replicated this ourselves almost as soon as the build went live on the Mac App Store, and I was not saying it is not a problem, sorry if it looked like that. Thanks for your offer of help with troubleshooting.
Well, that's comforting! But yes, your comment to Willem above did sound very dismissive of the issue. Hopefully it will be figured out soon!
Thanks.
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5 hours ago, Patrick Connor said:
If the Affinity Store version does not show this behaviour then it is not strange at all, as the Beta effectively is the Affinity Store build (with a beta flag set). We could not have known that the same files when distributed through the MAS would behave differently in this respect, and it is certainly seems to be caused by something at Apples end when dealing with this now universal app.
I doubt many of your other apps are universal applications, so it may be that. It is a brand new thing for the Apple architecture and the Mac App Store. If we hear any more about this we will post back here
Every single one of my apps are Universal, except for one. I've made a point of installing only Universal versions (including a beta of the Universal version of Microsoft 365 apps), and none of them have this issue.
I'm not a developer so I don't know how the process works, but there must be a difference in the code between the App Store version and the standalone version. I see the size of the file is different, so they are not the same.
In any case, I'm stuck on using a trial (which is temporary) so please don't sit back and wait to see if others have the same issue. You have two people with the problem. I'm happy to assist in troubleshooting, or...you could actually download the Universal app from the App Store on a M1-based Mac and try it yourself.
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1 hour ago, Patrick Connor said:
Does it run up fast with your internet (wi-fi) turned off? It does for me
I am not using WIFI. I use Ethernet. But even with it unplugged (no internet), it is the same -- slow startup.
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23 minutes ago, v_kyr said:
Hard to tell if and what might have been changed here for Big Sur in terms of security and in correlation with M1 related hardware. - If the launch delay is always there, it might also be more an Affinity related universal binary and vendor notorization issue.
Do you have other third party universal binary software installed? How does that behave here in this regard?
I do have some other 3rd party apps from the App Store, but no issues with them. Just the Affinity apps from the App Store.
Slow startup (all Affinity apps)
in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Posted
Did you try the "copy App" trick? Make copies of each Affinity app and put those down in your Dock and launch. For me, it's worked much better with just a few bounces on initial launch (after a fresh boot or restart) and almost immediate if quit and relaunched.
Do you mean if you quit the app and immediately launch it,, it still bounces 14 times? That's not right, even for Affinity.