Felice

I just did a ROYAL BLUE SQUARE AND A DESIGN WITH A LITTLE GOLD IN IT AND THE BABIES HAIR IS NOT EVEN BLACK and the RED IS NOT AS RED... is there a way I can check to see if my colors are off a setting or something because I just added all these images to the square and that’s it ... the colors are not even popping 😢 62874356909__100CF437-FA2B-4FC3-87ED-12C8AC9D9D37.MOV 62874361393__CAAD95E3-0FA2-4C29-921F-BF0D6C33DC64.MOV

No I am fine with posting the file, it’s ok I googled the file but I also made another up and use the young ladies photo and it was a tan outfit she had on and it turn it a green as well and I have never had that happen as well... I usually can print anything and it was ok... like now I just printed a word Goodbye and it only printed Good and not bye... Affinity is tripping today really bad... it’s doing me bad😩https://pin.it/5RV6NZq this is the link... to the picture that is turning green

This is the Christmas background that I used on the Christmas stocking with the baby at first the ornaments where red now they are not even as red as this anymore I don’t know what happened or what’s going

IMG_3930.mov

These where supposed to be gold but they are green the last picture at the bottom is the design I was printing and all of them turned green IMG_3930.mov

About two weeks ago I came and asked for help because I had images that are supposed to be gold or light colors turning green.. so I thought maybe it was the printer.... so I contacted Epson and they sent me a new printer I replaced the cartridges with new ones new ink and Walla.... it’s still LIME GREEN... gold is green tan is green I’m thinking the settings on Affinity need to be checked far as the color but I have no clue how to do this... can I PLEASE GET SOME HELP PLEASE... I went to photoshop and I don’t know nothing about that.. I never used photoshop but I have been paying for so I just put a picture on the screen and printed but it printed out correctly... but it was saying the image was larger than the paper I did not care cause I don’t know A B on photoshop I just needed to make sure it was not my program Affinity Design 😢

Ok this is what I notice it’s the printer I think because the gold is still lime green and the dark red is basically black. I printed this image 7 times and it supposed to have been gold and red but it’s lime green instead of gold and the gold on the red ornament is lime green also..

Ok I printed from Silhouette Designs and I got the same colors

Ok let me try to use another app

Ok let me try that it’s not out of Magenta so it may be the bad contact... what about that deal with the eraser

You said a mouth full 😂😂

I did not notice that I had been getting green design and that the magenta was not spitting ink out but this has been printing green for a week and a half and it just hit me when someone said it was the magenta but since I noticed that I have refilled all colors and replaced them. I don’t understand. But I have not taken it out replaced it and it has read it now and I’m doing another nozzle cleaning. I’m going to see can I buy more cartridges also...

Check this out☺️ I did another nozzle head cleaning and after it was done it said it does recognize the magenta in cartridge it has never said that and that’s the color that someone suggested that was not reading and that it’s not firing up... now that it’s showing this what do you suggest I do now... what steps should I take and thank you so much for the link☺️☺️

I think I just did this before I read this but I did a small Magenta only square and i printed it and when I pressed it it was lavender 😩 but I’m gone do this too and send it to you. Thank you so much...

How do I fix that, I printed an image and it was magenta only and when I pressed it it was lavender... so it’s definitely the magenta do you know what I need to do now... I have a Epson WF-7720😩Thank you so much