EBald32

I also wish there was more useful info, as recently I have been facing the same "platform update" error for both Designer and Photo. Both worked perfectly fine beforehand, but now they only seem to work right after I restart my computer. If I wait too long, I get the error message and I'm unable to use either software. I'm also using an RX 580, however I've got a more traditional desktop setup and it's connected directly to my motherboard.