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Suzannewendie

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Posts posted by Suzannewendie

  1. Yes but I failed to update the file in the cloud because of going out of town for a family emergency, so I left town without the flash drive. I have since replaced the files. We are scratching our heads as to how this happened, but you are right I sure won't forget to back up again

    Thanks everyone for the support

  2. I lost 2 pictures after serif shutdown when I reopened the files. All files were saved previously, but were open at the time of the shutdown, because I was working on comparing items within 3 of them. When I closed one of the files and serif had an unexpected shutdown two of them were gone and removed from the I Cloud Drive when I reopened serif. 

     

    Is this a bug?  I am illustrating a children's book and the work that was lost is of course a lot of hours of work and I am fearful this will happen again. Thank you for your support.

  3. I was having an issue with selecting a shape and an unrelated shape attached itself to the original shape. I now have repeated a similar problem with a cloud shape

    drawing an outer cloud shape that is transparent around it. I have taken a snapshot of my six year old granddaughters picture that I was helping her with. We drew many

    shapes and all had the same additional outline. Still can't repeat the additional

    shape issue.post-13724-0-51438600-1459117034_thumb.png

  4. When I selected the crescent shape another shape layered over it that looked like a jelly bean. It happened 4 times and so I had to delete each shape individually and

    after closing that file it didn't happen again. I went to the next file and drew a

    cloud and this time a rectangle with a cutout to accommodate the cloud was attached to the side of the cloud. After deleting I re-booted my system and so far no

    problems. Is this a bug?

  5. On an existing file I worked on 6 months ago the rgb sliders will not go all the way to black on the foreground but will go to black on the outline.

    All other files are working correctly and I have tried eliminating my pen and using the mouse and there is no change.

     

     

    Is the file corrupted and if I copy and paste the file to a new file will it still

    be corrupted?

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