Suzannewendie

Thanks for the info. My inability to function with the ungroup was fixed in the last update. Alex is having me check out my set up in my system and we did a clean install of Sierra and reloaded Affinity.

Yes did all that and no as to the other devices. I basically use my computer for serif. I will definitely look at set up and get someone who can evaluate this at my end. It is strange indeed. Again thanks.

Callout elliptical just quit and can't be selected hopefully this and many other issues I am suddenly experiencing will help with updates. I had my ungroup unable to be selected as well and after update it is better.

Move tool is randomly deciding to quit again. But thanks for the input hopefully updates will solve my problems.

No what is happening is that when I click on those bottom shapes they cannot be selected. One by one about 6 hours apart first the heart, then the tear tool, then the elliptical callout. It was methodical so I was thinking it was in the programming. It is really odd behavior so I am hoping somehow to figure it out. Gradually I am losing some of my functions like the move tool. When I select it there are no nodes and as you have read I have to close the file to bring it back up. Once in a while if I double click it works again. Thanks for suggesting this though, sometimes you are so close to a program you miss something simple. A year ago I would have shapes suddenly appear on a page when I opened the file and none of us could figure that one out either. Updates seem to fix these glitches.

I do want to say thank you again for your help. I have been on serif products since the beginning only I was on the PC up until X8, and we always seemed to fix things eventually. I can still function as I am using primarily using the shapes that is if they don't all disappear, and even then I will just copy and paste them from one of the 50 pages I have already completed. Eventually we will be out of the beta and everything will work out. Again thanks will keep you updated. I am also hoping that each update may correct things like the group/ungroup feature did just this week.

OK performed all tasks even decided to factory reset on serif and brought it up in the same way as with the new user plan we did a few days ago. The three shapes on the bottom are still missing. If the move tool freezes and I can double click and sometimes get it to work without shutting down the file and re-entering. So any other thoughts.

I just went through the process of loading Sierra yesterday and thought that would help. Never tried a clean install before so I will do that next. Thanks

Just lost callout elliptical tool. I hope it will not continue to go up each shape sequentially. Look forward to new ideas.

The function was restored with the last update. Thanks for the input.

As you can see by my different posts I am losing a lot of functions within my program. I am not sure what is going on over the last 6 weeks I am losing more and more features. At least some features seem to be corrected after each update. Thanks for letting me know that it isn't a bug.

I have been trying different things for the last 24 hours - I tired factory reset, then I added another user and brought in the affinity designer as you suggested. The new affinity had the same problems. Yesterday I was dealing with not only losing two shapes, the teardrop and the heart, but I lost function of the node tool for a half hour then it restored itself. Since the last update I am able to access the group/ungroup function again. Something is clearly wrong and I would appreciate any other thoughts you have.

I am unable to access the tear shape or the heart shape all of a sudden. Just curious if this is a bug.

Thanks I will try that!!

Is anyone experiencing these kind of difficulties? I am still on El Capitan, should I load Sierra?

In addition to my serif program being slow to save the file, I have to click on close not once but twice. I still have issues with my move tool not working unless I open and close the file, no longer does just using the view mode snap it out of its non functioning, but now serif will not ungroup items. All appearances look like it has ungrouped, but it will not allow me to automatically select the individual items unless I double click on them first. I have always been able to double click and select of course when it is grouped for last minute fixes. Now double clicking is my only option. The ungrouped objects remain within the confines of the move tool and you can access them separately. My concern is this, why are these features getting worse, and I have looked at memory problems within my computer and there is plenty of space. I started to see these changes 4 weeks ago, and I did download the latest update. There doesn't seem to be a solution for me other than hang in there and hope your progress somehow fixes this. I hope my feedback will help you in your continuing developing of this program.

OK tried the new view once again on frozen move tool and this time it worked, which saves me a lot of time.

Ok thanks and as to the view mode from the previous post no luck there either. It seems to happen after I am at work for over an hour. Like most glitches they seem to clear up eventually so thanks for your input.

I see you meant view mode so when it happens again I will try that. Thanks

No it doesn't do the blink of the move tool when you zoom in or out of the view. It is frozen unless I close all the files and restart it over again. I have checked cache and all other possible memory problems. I am still functioning here so will get back to you if I figure out what is the reason it is doing it. Thanks for listening.

I can't post image my company just informed me it isn't copyrighted yet. Hope my description is enough.

I hope I did this screenshot correctly if not let me know. In this picture you will see that the middle tree is surrounded by a rectangle, this is what my non-functioning move tool looks like. I have to shut down and get rid of all files that are open to make the move tool work. It makes for a long work day hope you can help.

When using the move tool my grouped objects were coming apart as if some were lagging behind the others. I couldn't capture this on a screenshot, because it only happened for a brief second or two when I am moving the objects and then all shapes merge back together when I stop moving the image. The move tool issues started after the download of the beta update.

Yesterday and today when I select a grouped object it will not recognize the move tool unless I turn the file off then go back in, and no other files can be open at the same time. The other one or two files when open at the same time still recognize the move tool, while the new file does not. I have had problems as I mentioned in another post of slow updates to my files over the last few weeks. This problem also resolves itself when I shut down my computer completely. I did not download Sierra and remain in El Capitan, because I have been reading about slow downs in Sierra. Has anyone else had these problems?

I am noticing an inability to even update a simple save into my folder now. Then the next step was that serif froze again. This has just happened over the last week. I am wondering if it is a connectivity issue rather than an iCloud issue. I shut off the computer and it seems to resolve the issue temporarily. I have over a 100 drawings in my folder so is there ever an issue with the amount of drawings stored? Thanks again for your thoughts