[Affinity Designer update results in "Failed" error.]

Hello,

just to give an update: managed to successfully install both updates for Designer and Photo. It was related with Windows Update that was giving the error.
So I needed to force some updates on my Dell laptop and then managed to run Windows Update again and, finally, update Affinity Designer and Photo.

Best.

[Affinity Designer update results in "Failed" error.]

On 8/17/2020 at 12:30 PM, walt.farrell said:

Welcome to the Serif Affinity forums.

You could Open them in a text editor and look for errors (I generally search, first, for "error") and see if you understand it.

Or, as most users do, you could attach the files here for one of us to look at.

Hello, thanks for the reply.

It's possible that someone from Serif staff to provide a Dropbox link so I can keep the logs private?
thanks!

ps: I didn't find any "error" in the logs, just failed in the end, so it's not clear where it fails.

[Affinity Designer update results in "Failed" error.]

Hello,

I'm having the same issue with 1.8.4 (Designer and Photo)
Cannot install by any means...and I followed the above suggestions, but still it's failing.

I have the logs, to who and how should I send them?
Thanks.