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davidpwrmc

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About davidpwrmc

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    Naples, Florida
  1. @ sentientbean..... I hope you get your situation cleared up! No worries about "hijacking" the thread....it sounds like you've got something similar to what I ran into so it's all good. In my case, I think this had more to do with some sort of technical foulup between my location and the Mac App Store. I don't think that it is related to anything that Affinity is doing. That's just a supposition on my part but that's what it looks like to me. You might want to consider setting up an inquiry with Apple Customer Service if you can't get it sorted out here. BTW....that's a very clever username you've got there! :D Anyway, good luck with getting things straightened up! - David
  2. ATTENTION, MEB!! To borrow a NASA phrase: "Houston, we have liftoff!" :D After the failed attempt at using Terminal to get the App Store application to clear that "Installed" flag, I decided I would try one last thing before giving up on that. I decided to reboot the Mac and access the App Store one last time. That apparently did the trick. Once the Mac was rebooted, I started up the Mac App store application once more and the Affinity Designer flag finally showed "Install". So, I clicked the Install button and waited for it to finish. Once I was able to see the "Installed" flag, I checked my Purchase history and, this time, did NOT see any red-letter error messages there. All appears to be well. So, I am guessing that doing a reboot after running Terminal is part of the recipe for fixing this situation. Thanks for your assistance on this!! I have Affinity Designer 1.2 successfully installed on my Mac. - David
  3. MEB....thanks for the suggestion. I did as requested but no joy. Same problem with Affinity Designer flagged as being "Installed". Hopefully you have some more tricks up your sleeve to fix this. BTW....I presume that you meant for me to drag a folder named "com.apple.appstore" to the Trash. I could not find anything that was named "com.app.appstore". So, thanks for any additional ideas you may have to fix this! - David
  4. MEB.....yes, I had already tried restarting after deleting the application since I wanted to make sure that Mac OS X would update itself as to what applications were resident upon restart. I had hoped that this might result in the "Installed" flag being changed on the App Store. That did not work. I also checked the Mac App Store area for "Check for unfinished downloads" and it said that all downloads were complete. So, I am still stuck in the situation where I have no copy of the shipping Affinity Designer 1.2 and (at this moment) no way to do a re-download. For your reference, I am running the Mavericks release (version 10.9.5) of Mac OS X. If there is some alternate way to get hold of a shipping copy, then please let me know. Additional: I had looked around a bit on the web and found some tips about trying to option-click the "Installed" button on the App Store to see if that would convert that button to an "Install" button....that didn't work. Another tip suggesting holding down the Option key while choosing "Purchases" on the App Store window (near the top of the window) to also try to convert the "installed" flag to "Install".....that did not work either. Thanks for any other suggestions you may have on this! - David
  5. When Affinity Designer first came out last October, I was one of the first to purchase it from the Mac App Store. Today I received an email notification that an update for Designer was available, so I went to download it from the App Store. Something happened during the download and my purchasing history on the app store indicated that an error had occurred during downloading. I tried to get the update to re-download, but that app is currently flagged as "Installed" so there is no way to get another copy of the application. I then tried one other thing...I deleted the application from my Mac thinking that would clear the "Installed" flag, but that didn't work either. So, now I have no current copy of the currently shipping Designer on my Mac, and apparently no way to re-download a new copy. Are there any alternative ways to address this? Or do I need to go through Apple on this question? Thanks for any info! - David
  6. davidpwrmc

    Print Dimensions not accurate Part 2...

    In an attempt to tidy up a loose end, I am posting this update. In reading some posts earlier in this thread, I noted that I had earlier reported exporting a 5" x 5" .eps file from an earlier version of Affinity Designer and, when that exported .eps file was opened in Illustrator CS6, it inexplicably opened up at a larger size of 6 11/16" square. I had then tried a subsequent test out of an AD version after that and the incorrect larger size was still in evidence. After those earlier tests, I had forgotten to try that .eps output again in the most recent versions of AD. So, here is my final report on that aspect of these tests: I just now created a 5" x 5" square in Affinity Designer Beta 1.0.21458, saved it as an AD file, and then exported it as an .eps file. I then opened that .eps file in Illustrator CS6 and checked the size of the box in Illustrator. The box opened up correctly at 5" x 5". I then chose to print that file from Illustrator to the HP printer that I have been using here, and the result of that printing was: it printed out correctly at 5" x 5". As pointed out in my last post here, it looks like this "print dimensions not accurate" issue has been put to rest....at least so far as my situation here is concerned. Thanks for looking into this issue on your end! I am sorry I was not able to stumble across the "printer driver" fix earlier. It just never occurred to me that the HP printer I was using was out of date like that. Especially since all of the other applications I was using were all printing out correctly and accurately to that printer. Ah well....that's the way it goes sometimes. @MattP.....You are welcome! I, too, am glad this is all cleared up. This was a vexing hassle and I'm glad it was able to be brought to a successful conclusion. - David
  7. davidpwrmc

    Print Dimensions not accurate Part 2...

    @TonyB..... This will be my last follow-up on this topic unless some future circumstance warrants an additional comment. I just got through doing the "5" square" test with the newest AD beta (1.0.21458) and all was well. The output was as expected: a 5" square object. I expect that this will continue to be the case so I will continue doing the 5" square test on subsequent AD betas and I will only post again if something goes awry. I do not know if anyone else is still having print dimension output problems, but it appears to be "yesterday's news" so far as I'm concerned. @ronniemcbride...... You're welcome! I strive to be as complete as possible with my reports. I hope that my small contribution will help move AD forward to maturity and speed the day when it will be a full-strength competitor to AI. - David
  8. davidpwrmc

    Print Dimensions not accurate Part 2...

    BTW....if you were wanting to see what I actually downloaded from the HP site, you should be able to get there from this link: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5076461&swLangOid=8&swEnvOid=4159 If that opens up as intended, you should see 3 possible downloads displayed there, and the upper two will be the printer driver and firmware updaters that I used to bring my HP printer up-to-date. You might be wanting to test these updaters out yourself so that's why I figured I'd pass this info along. Now, there MIGHT be other versions of these files available via a UK-oriented site. I would presume any such files would be the functional equivalent of those that I used. FYI. - David Edit: I just got through testing out the link, and it does seem to be working correctly.
  9. davidpwrmc

    Print Dimensions not accurate Part 2...

    A "PS" to my earlier report: I checked that print output with 3 different rulers.... two of the rulers were metal-based....and the 3rd ruler was the plastic-based Schaedler Precision Rule. All three rulers agreed with each other....5" square on the nose. So, I'm glad that's been addressed!! Now....how's about that "pasteboard access" ? :D I know...I know... we're never satisfied! ;) - David
  10. davidpwrmc

    Print Dimensions not accurate Part 2...

    @TonyB.... Well, this might just help you to close down this "bug" situation with regards to Affinity Designer not being able to print accurately to the HP LaserJet 400 color M451dn printer that I'm using here. First (before I go into details) let me report the following: 1) using the newest beta of Affinity Designer, I was able to print out a perfect 5" x 5" square directly from AD to my HP printer. NOTE: I did not see any notations, in your list of what was fixed in this beta, regarding the dimension printing bug being addressed, so I didn't think that it was the new beta that allowed the successful print to happen. Therefore, I also tried...... 2) .....printing with my old copy of Pages '09 ver. 4.0. Printing straight from Pages '09 to the HP printer allowed a perfect 5" x 5" square to be produced. So, you ask, what changed? It turns out that, a few days ago, I had the need to address another problem that had cropped up with the HP. I was having a color registration problem (in their parlance, they call it a "calibration" problem) so I went to the HP site to look for some answers. I found the answer I was looking for and was able to fix the "calibration" problem, but while I was at that site I noticed that they were ALSO offering downloads for the most current firmware updater and the most current driver for that HP printer. So, I downloaded both of those, applied them, and today I decided to give the new AD beta the old '5" square' test. Result: as reported above, AD nows prints out a 5" square virtually on the nose. Additionally, Pages '09 can also print out a perfect 5" square. It can reasonably be concluded, in my humble estimation, that either the firmware or the driver (most likely the driver, I would think) update allowed some sort of change to be made that ultimately gave this HP printer the ability to print out with accuracy straight from AD. Anyway, I thought I'd pass this along so that this could perhaps remove one more item from your "bugs to be squashed" list!! ;) This is my Christmas present to you'all!! :D So, it looks like AD was "innocent" after all!! - David
  11. I was curious as to whether there will be any organizational changes made to this forum once Affinity Photo is released for beta testing. Specifically, will there be separate areas for Designer and Photo questions? Or, will all questions about either app be intermixed together within the "Questions" "Bugs" and "Feature Requests" areas? It might be easier for browsing if the subjects were segregated in some manner. Thanks for any info you can share on this. - David
  12. davidpwrmc

    Print Dimensions not accurate Part 2...

    @TonyB.... I just noticed that I had not tried doing a test print from the beta version 1.0.20213, so I decided to give it a try just for the sake of completeness in testing current versions of AD. As before, I made a 5" x 5" square in AD and printed out to the same HP printer that I have been using during all of these tests (model type for printer shown in earlier post...I think #3 or #4). Result: as before, printing straight from AD to the HP printer yielded the same slightly smaller-than-required printout: 4 15/16" square If you want, I can try printing out other file types again but I have no reason to believe those would yield any different results than before. Let me know if you'd rather I go ahead and do the other formats too. FYI. - David
  13. davidpwrmc

    Print Dimensions not accurate Part 2...

    @TonyB.... Here's a bit of news: For the sake of this test, I managed to get hold of temporary usage of an old version of Pages.....it is Pages '09 (version 4.0). I drew the 5" x 5" square shape in it and printed that out to my HP printer. The result: The printout exhibited the same problem as Affinity Designer....instead of printing out at full size, the shape printed out at 4 15/16" x 4 15/16" ! So, there's another clue for you to take into consideration as you investigate this printing bug! Again, I hope that you are able to squash this bug very quickly so that it can then be full speed ahead in adding interesting and fun new stuff to Designer!! PS: I hope that a printout from that old version of Pages '09 will suffice. I am presuming that the newer versions of Pages uses the same print path as the older versions. Here's hoping! - David
  14. davidpwrmc

    Print Dimensions not accurate Part 2...

    @TonyB... Unfortunately, I won't be able to help with that test. I do not have Pages or Numbers. I never needed them in the past so I never downloaded them. For the sake of your test request, I went looking for those apps on the App Store. In the past I believe those apps were available for free from Apple, but now they show a price of $19.99 and, on top of that, the current versions available for download require Mac OS X 10.10. I am using Mavericks, which is a little below that version requirement at 10.9.5. Thus, the apps refuse to install on my MacBook Pro from the Apple App Store. Unless I could find an installer from an old version of Pages or Numbers (I was aiming for Pages since I figured I would have more use for it than for Numbers) that would be compatible with my current setup, there is no way I can help with this test. Sorry. - David
  15. davidpwrmc

    Print Dimensions not accurate Part 2...

    Earlier, I had done a single test of an alternate application (in that case, Illustrator CS6) to make sure that my printer was printing accurately the 5" square graphics. I have since decided that it would be a good idea to also test a few more applications just to make certain that the HP printer I am using here is working correctly. So, I decided to also run additional test print files from other applications using 5" square objects drawn in each of those apps. The apps that were used: Adobe Illustrator CS 5 (ver. 15.0.2) Adobe Illustrator CS 5.1 (ver. 15.1.0) Sketch 3.1.1 Adobe InDesign CS6 (ver. 8.0.2) QuarkXPress 10 (ver. 10.5) As mentioned above, I drew a 5" square in each application using a local tool and then printed that object to the HP printer. Result: all objects printed from those apps came out 5" square. So, that leaves the situation where Affinity Designer is the only app that I can't directly print from accurately. Another user (RedHotFuzz) has indicated that he/she can print correctly to their Brother color laser printer from AD 1.1.2, so that would suggest some sort of problem between AD and either my specific HP printer model....or....perhaps the entire line of HP LaserJet 400 color models. I am hopeful that you will be able to get to the bottom of this problem so that it can be put behind us and you will then be able to move forward with adding new features and capabilities onto AD as opposed to being vexed by bugs like this one! ;) Good luck, and I hope this helps! - David
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