pedro.lara.artist

The color profile swap to sRGB worked perfectly

Bump, please help? Forgot to mention that also just installed the latest version of the XP PEN driver: https://www.xp-pen.com/download-69.html And the issue happens if the XP PEN is conected to the computer or not.

Forgot to mention that also just installed the latest version of the XP PEN driver: https://www.xp-pen.com/download-69.html And the issue happens if the XP PEN is conected to the computer or not.

I hope we are getting closer to the issue... but still no luck 😔 Made this video showing the issue is still happening after a restart. Im using an ASUS monitor for my ASUS computer, also a XP-PEN Artist Pro 15.6 as you can see in the video as my second monitor. 2020-07-31_15-26-49.mp4

Last modified: 30-Jul-20 11:10AM I just tried to install again to get a fresh file. This is the file: +Startup: 30-Jul-20 11:10:13 AM +OS version: 10.0.19041 +ProductName: Photo +ProductType: Retail +Opening HKLM... + OK +Opening registry key: 'SOFTWARE\Serif\Affinity\Photo\1'... + OK +Reading registry data... + Photo Install Path: [not found] + Photo Desktop shortcut: 1 +Getting ProgramW6432 environment variable... + OK +Install path not found, using default: C:\Program Files\Affinity\Photo +Opening MSI database: Affinity.msi +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductVersion' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: 1.8.3.641 +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {D39FC096-62B2-4F21-BA48-04DAC525F929} +Install state: -1 + IsThisVersionInstalled: False +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='UpgradeCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {21399BDD-4C2C-4565-9426-410BDC894DA7} +MsiEnumRelatedProducts: 259 + IsAnyVersionInstalled: False +ProductCode: {D39FC096-62B2-4F21-BA48-04DAC525F929} +ProductVersion: 1.8.3 +InstallType: Normal +Initialising main window... + OK +Main window loaded +Unhandled exception: + Message: The image data generated an overflow during processing. + StackTrace: at System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation() at System.Windows.Media.Imaging.ColorConvertedBitmap..ctor(BitmapSource source, ColorContext sourceColorContext, ColorContext destinationColorContext, PixelFormat format) at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation() at System.Windows.Media.Imaging.BitmapImage.EndInit() at System.Windows.Media.Imaging.BitmapImage..ctor(Uri uriSource, RequestCachePolicy uriCachePolicy) at System.Windows.Media.Imaging.BitmapImage..ctor(Uri uriSource) at SetupUI.MainWindow.UpdateImage() at SetupUI.MainWindow.OnLoaded(Object sender, RoutedEventArgs e) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e) at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent) at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root) at MS.Internal.LoadedOrUnloadedOperation.DoWork() at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks() at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks() at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget) at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget) at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget) at System.Windows.Interop.HwndTarget.OnResize() at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam) at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam) + Inner message: Overflow or underflow in the arithmetic operation. + Inner stackTrace:

They worked for a few months, now they just stoped working, they just wont launch, the bad thing is that I restarted my PC, updated graphics drivers, uninstall AP and re download the installer, trying to install again, the installer just wont run either, it just launch an icon that I can see on my task bar, but then closes, no promps error messages, nothing... Uploaded a video that shows the error happening. Please help. 2020-07-26 21-17-21.mp4