poldendave

Hi Dan Thank you for your e-mail I did reply to your previous and followed the instructions you sent me which worked and I have now successfully installed the AFFINITY PHOTO programme on to my laptop. Many thanks for your help All best Dave

Again many thanks for your help Dan Kindest Dave

Hi Dan Thank you for your patience...........it was much appreciated and very worthwhile. I followed the guidance you gave me and it all worked.....Affinity photo all loaded on my Laptop. just to confirm.... Will I be able to use the Affinity photo software to do my photo editing without being connected to the internet which is very much my preferrred option because of the risk of getting a virus ( I am paranoid having had one on my PC despite virus software which did a lot of damage) If I can us it without connection which functions would not be accesible/usable Many thanks Kindest Dave P

Hi Leigh Thanks for your help I am in over my head now so I think I will give up trying to download it for now as My laptop contains all my photos from the last thirty years and I can not afford to compromise the machine- despite having it backed up could possibly transfer a virus to the back up hard drive I believe the computer will have to be connected to the internet to use the Affinity programme. Ideally | wanted a package that was standalone and once installed did not need to connect to the internet to enable editing. So I will return to the dark ages and have to transfer files by memory to my PC to edit them... not ideal but as far as i can see safer. Thanks Dave

Thanks for the thought Can`t find the installer file... No Affinity program showing on Program list

Thanks for that one- I was not aware of that

Hi Dan Thank you and everyone else who is trying to help me get the problem(s) sorted. i really appreciate it. To recap Acer laptop (Windows 7 pro) is essentially my photo library backed up on a Toshiba hard drive............so to me it is essentially a filing cabinet. I only connect it to the internet rarely when I want to load or use a program. I have AVG free installed on both devices and on the PC run regularly, on the laptop run when I connect to the internet I have successfully I think loaded AFFINITY PHOTO to my PC but it would be a lot easier to work with photos on the laptop rather than have to transfer the photos I want to work with to the PC by memory stick. I do not have e-mail on my laptop so am going to run the download trial again and photograph the screen as I can not send screenshots. So here goes Connect to internet Google Affinity Go to My account- Orders downloads and product keys----Sign in to Your Affinity account (Photo) Downloads and product keys Screen showing Affinity Photo download ( hopefully if we can get this sorted we can address the Macros download later) (photo) Click Download 492 MB file 1.8.3 exe---- downloaded Click Open Box comes up Do you want to run this file Click Run (Photo) Black Box appears in the middle of the screen saying Affinity Photo top LH (Photo) This is as far as I can go I there any way I can run AFFINITY PHOTO on my laptop without connecting to the internet as I am aware that there is always the possibility of getting a virus into my laptop which would be a disaster. All advice help etc much appreciated kind regards Dave P Attached 4 photos, the pic showing product key would not load sorry

Chris My name is Dave - I am not the one that headed up a a bad mouthing comment posted in March....................I hope you are not referring to me, if you did it is not appreciated! I am patient and value the advice and help moderators/members offer me and will try and work towards getting the problem sorted.... Rgds DAVE

Hi Walt Afraid I am not good on computers...just a user! re Set up Failed Error Followed Leighs advice No previous versions of AFFINITY PHOTO on the machine- All exe files from previous attempts to load deleted Laptop switched off and back on- tried to instal again..NO PROGRESS Note version of Affinity photo is 1.8.3 direct from Affinity Right click exe file - select run as administrator- Plain black box (Affinity Photo in top LH side appears as before So no further ahead. Can`t spend any more time on it right now.. Rgds Dave

Hi Walt Afraid I am not good on computers...just a user! Followed Leigh

By way of explanation- I only ever installed the trial version on my PC. But bought it on the basis of the small print which said it could be installed on more than one device using the same platform, the bought version has loaded to my PC. I also want to install it on my laptop now which is my photo library

Where do we go now? There is no phone help line as far as i know. After I have sorted this out I still have to find out how to load Macros!

Hi I bought Affinity direct from your website. Loaded AFFINITY PHOTO to my PC (Windows 7) appears to be OK, but can not load JR Macros despite following guidance given Tried SEVERAL TIMES TO load it on to my Laptop (Windows 7 pro) (where all my photos are stored and will normally be edited! ) and will not load at all -haven`t even tried loading JR Macros Google Affinity photo Menu> My account> Sign in> Download and Product keys> Affinity Photos Windows Version 1.8.3 Click Download Download 516Mb 3 mins Click Open Do you want to run this file Click Run Black box labelled Affinity Photo appears in the middle of the screen- still there after half an hour Affinity Photo logo appears on task bar Box appears This programme might not have installed properly Reinstall using recommended settings Do you want to run this file? Click Run Black box labelled Affinity Photo appears in the middle of the screen- still there after half an hour Help! Cheers Dave