[affinity publisher crashes]

Thank you for the quick replies. I followed the instructions above

to get the clear user data screen, which came up with no problem, 

and cleared the first three boxes (all the rest were already not checked).  

I then tried to open a new document and placed a text box in it, but at first,

as soon as I started typing, the program shut down immediately . However, I persisted and kept trying. On the fifth try, IT WORKED!!!   yay! 

Your help is greatly appreciated. Now I can start training.  I'm very excited, and again, thank you so much for your prompt response and help!!

Louise

 

[affinity publisher crashes]

I have Affinity publisher 1.8...  it crashes whenever I try to type in a text box.  I read the forum that

said: "I suspect if you hold CTRL and run the program up and tick all the boxes to reset it that should resolve it,"

but as I am new to this, I'm not sure what that suggestion means. I am running windows 10 on a PC. Another suggestion was to 

go into preferences and uncheck auto... but when I go to edit>preferences, it freezes completely.  Any help 

would be greatly appreciated. I did check that I wanted crashes automatically sent. 

 

Louise