anuruddha

You nailed it. Serif needs to dump Braintree and go with a reliable payment gateway. I can't understand Serif management still did nothing about it. They should have a backup payment gateway if one fails. But sadly they haven't got any.

I can feel your frustration. Serif seriously needs to dump Braintree and go with reliable payment gateway like Authorizenet or Worldpay.

Don't worry your money won't go anywhere because Serif didn't accept your payment due to Braintree issue. Bank will revert the transaction. You just need to purchase it again with Visa card or PayPal.

That's how bank works. Whey you paid something online bank will reserve that money until the transaction complete. If the merchant didn't accept your payment bank will release the hold and money will be available back to you. It takes couple of days to continue. I think there is a issue with Braintree payment gateway. Why don't you try with Visa or PayPal.

As I heard offer will continue until next month but Serif will send out email before it's over. Why don't you try with PayPal instead. I purchased V2 Universal license couple of days ago without any issue. If you have visa card just try with it as I heard Braintree got a issue with Mastercard transactions 🆗

I'm sorry hear it. I hope Serif will sort this out for you soon.

Doesn't it link automatically once you link it to one software. In windows I just install Affinity photo v2 and login to my serif account. Then I install other two software and it didn't ask for login detail. It just activated automatically. I have no idea how it works in Mac. I guess there won't be any difference. I think you need to quit the all running Affinity software and end all running processors belongs to affinity (https://support.apple.com/en-gb/HT201276). Relaunch and start again.

Just purchase Personal if you need it yourself. You can install in on as many as your devices from single license. Even you can install it on your family members computers (Same household I guess). You can use it for commercial purpose too. In Business license, each license belongs to one person and he/she can install his/her all devices. You can't share it with other users on the same team. In business license each individuals need to have a own license.

Yes once you purchased the V2 license and installed Affinity products, you need to just login to your serif account using your username and password. Your Affinity software will be link to your Account. Affinity v2 license doesn't have a product key instead it directly activate online as same as if you purchased Microsoft windows 11 from Microsoft and how it activates.

I purchased V2 Universal licence yesterday without any issue. I used PayPal anyway. I received licence instantly. How did you pay?

I'm sorry to hear it. Yes Serif has to fix this payment issue. May be you have to wait till Monday to sort this out.

Amazing. I don't have Mac and iPad too. I'm just a Windows user 😃

Wow it's awesome. I really like new Affinity features. One day Affinity will be the king of creativity world. 😉

why don't you just buy it with PayPal. It's easy and secure. I just purchased Affinity V2 Universal License without any issue.

Why don't you just buy it when you already have it with amazing discount. I don't think serif will continue this until black Friday.