Patrick Connor

Thanks RobN17, I see you are a corp customer, sorry. We will look into this for you.

RobN17, Welcome to the Serif Affinity forums. I have moved your post into it's own thread to ease this discussion which does not seem to be related to the beta build exactly. The ability/options to distribute this software over a network is still being tested and will be official when 1.6.0 goes live. As far as I know Serif have not released instructions as to how to distribute this beta software on a network, so I am not sure where you got the msi to redistribute, and I am not surprised it has not worked. Did you send off this crash report, as we cannot find it? Please can you tell me what you did to get the msi to try and distribute? Also, can you please confirm your use case? Serif can probably put together some real instructions for you to try for us, but the standard license for our software is a single user or machine in a business environment, so these instructions will only be given to corporate and school customers who buy the multi-user license.

mrdzyn, We do not pre-announce sales. We are very close to 1.6 release, and anyone who has already bought 1.5.x will get 1.6 as a free patch/update.

Yes, you seem to have missed a member of staff saying that you have to use a Serif installer on the new computer. No third party application is going to be able to assist with this. Also as I said, you should come to Community.serif.com or create a support ticket and we will assist you with this. Did you do that?

I do not normally engage in private conversations, as others cannot read them and benefit/comment. However, all of the 1.6 features are already in the freely available customer beta, due for release soon. 1.6 is mainly a stability release and is not adding lots of new features. Serif do not comment on when features will be added or released, other than the feature roadmap, which does not mention macros or actions during the 1.X cycle .

Willyrob444, Welcome to the Serif Affinity forums, where you can get support and advice about Affinity Designer and Affinity Photo software. I expect you have copied the installed files to the new computer without using the installer. All the legacy range requires to be installed and not just moved. As explained here, Support for the legacy range is all on http://community.serif.com so please go there if you need further support

chuckg, Welcome to the Affinity Forums. We sell 2 products Affinity Designer and Affinity Photo. Make sure you are watching the tutorial for the one that you have. If you are, then make sure you are in the correct persona (button at the top) for example file types like RAW photos open in a develop persona that is appropriate to the sort of things you do with raw files, and they do not need the text button in that persona.

Soosunny, Welcome to the Serif Affinity forums. As MEB said, if you need to edit or create animated GIFs then Affinity Photo (and Affinity Designer) are not necessarily right for you. Just because Photoshop does something, it does not follow that our application will also do it, that is not our philosophy, I hope you understand.

Waldek, Welcome to the Serif Affinity forums There still aren't any plans for adding other languages (like Polish) for the software or and documentation yet. I'm sure we will announce them when we plan to add others.

Welcome to the Serif Affinity forums.Your camera is not in the supported list, so you will need to adjust it manually and wait for us to update the software to include more cameras. Other users have asked this very question

Answered in the Questions section;

Sandancer, Welcome to the Serif Affinity Forums The Affinity Photo Workbook has never been sold. We were proof reading it on Friday and manufacture takes up to 6 weeks. Launch will not be until the middle of October, so the listing on Amazon should say 24-10-2017 not 2-10-2017. Amazon.com do also sell the Affinity Designer Workbook, ordering from us. As I understand it Amazon.com delisted English Designer our book by accident, but getting it relisted is proving quite difficult, perhaps it is back now, like it is on Amazon.co.uk. The German one was not affected by this. I have heard that using the Amazon listing it is possible to send to some countries that our distributor (ironically a sub=company of Amazon) will not distribute to. The Amazon listing does not mirror the pricing on the Affinity Store. All the other books on Amazon that have Affinity Photo or Affinity Designer in their name are not official Serif manuals.

This beta is now complete and 1.6.4 is now live on the App Store

Hi, We are pleased to announce the App Store release of Affinity Photo for iPad, version 1.6.4. The change-list is as follows: - New “Macro studio” (import / playback). - Added "Export LUT" to document menu. - Allow “Focus Merge” to use RAW sources. - The “Curves” adjustment spline editor now presents an intensity histogram. - Increased the maximum size of the liquify brush tools. - Wet edges can now have a custom interpolation spline. - New pinch gesture support for grouping / ungrouping layers. - “Passthrough” blending is now supported for groups. - Develop now has the same crop tool options as the main crop tool. - Efforts to reduce the size of the application binary. - Significant improvements in performance for large / complex documents. - Photo library now shows all user albums / folders. - ABR import improvements. - The “Curves” adjustment now responds properly to dragging on the document to set node positions. - Show adjustment groups, mask groups properly in the layers page. - Significant memory handling improvements when using Core Image RAW. - Photo library chooser will reload when external changes occur. - Switch between button menus now only requires one press. - Allow “Place Image” to place original images from Photos. - When creating a document from the camera, metadata is now available. - Added "Convert to Curves" to command menu. - Selection refinement stability / performance improvements. - Improved HDR merge of RAW images. - Move tool transform nodes can now be hit more reliably. - Selection marquee tools support extra-finger-constrain. - New option to dither gradients in preferences - defaults to “on”. - Significant pan / zoom smoothness improvements. - Directional lights in the lighting filter can now be directed using on-canvas handles. - Adjustments / filters preview react to changes in canvas size. - Fixed HDR merge of portrait images. - Fixed some brushes looking wrong on masks / adjustments. - Fixed rendering of adjustment layers with blend modes. - Fixed some Live Filter drawing artefacts. - Fixed some LUT R/B channel swap issues. - Fixes for the inpainting tool occasionally leaving red marks. - Fixes for liquify (and other tools) cancelling if you drag off the edge of the screen. - Fixed crashes when a font has no traits. - Fixed issue where a document failing to load would prevent subsequent loads. - Fixed painting onto masks / adjustments. - Fixed pasteboard issues. - Fixed vignette artefacts. - Fixed selection “marching ants” flickering on zoom. - Fixed the grid becoming less visible on light areas of the document. - Fixed issues where the text tool would cause the document to pan to a silly position. - Fixed snapping dialog oddities . - Fixed black screen when opening documents in OCIO colour spaces. - Fixed mixer brush introducing too much black. - Help improvements. - Localisation improvements. - Numerous other small fixes and improvements.

raukfann, Welcome to the Serif Affinity forums. It is not a great answer, but "when it is ready" is what we say. It is not as flippant as it sounds, but represents a philosophy that we are trying not to rush to market. There are lots of problems still to be solved, which are compounded by making our files interchangeable in that they can be opened by designer and photo also.

It is Serif made and maintained, and in beta (also not on the final URL) as announced here There is probably going to be one help for both, I will find out

Pennyw, Welcome to the Serif Affinity forums. Support for the legacy range is provided on http://community.serif.com/forums, which you may need if your download entitlement has expired. You can log in to get your product keys and check out your download availability by going to http://www.serif.com and in the Legacy Range menu choose Legacy Support > your account.

Yantur, Welcome to the Serif Affinity Forums. The OP has probably sorted this and long gone, but thanks for your input in German.

If you can't stand the heat... http://www.bbc.com/news/technology-40705466

Welcome to the Serif Affinity forums What language keyboard do you use please? Is the bracket a 2 handed option for you?

cwhite616, Welcome to the Serif Affinity forums You can only get the Mac version of the Affinity range from the Mac app store, sorry

krzykowal, Welcome to the Serif Affinity forums Sorry, I think that we just found out about this problem in emails sent out to trial users since last Thursday. We have seen it in US emails forwarded in the last hour to us. I'm sorry if that is what has happened to you. The tech support department have notified those who send emails that this is happening. Please can you confirm that this incorrect price was in a trial upgrade email sent after last Thursday when the reduction in price ended. Thanks Patrick

Tamer Habib, Welcome to the Serif Affinity forums. I think this similar question and reply in the beta forum explains that it was an oversight, and this will be coming back in the next release, sorry.

Hi, We are pleased to announce the App Store release of Affinity Photo for iPad, version 1.6.3. The change-list is as follows: - Portrait mode implementation - Native resolution support for 10.5-inch iPad Pro - New chooser for Photos - supports multi selection, indicates RAW - Panoramas can now be created from RAW files. - HDR Merge can now be performed on RAW files. - Improved pencil / gestures support. - Improved iCloud folder support. - A new sample (“The Hotel” by Neil Ladkin). - Improved help - including new FR, DE, EN-US localisations. More to come! - More tutorials! - Fixed panorama crash after using transform tool. - Fixed crashes when adding many items from Photos library at once. - Wet edges setting now works properly in the brush editor. - Fixed a selection brush crash in 32bit RGB colour mode. - Stopped the refine selection tool post-processing twice. - Improved icons and images in the welcome screen. - Improve performance with complicated documents. - Improve selection brush stability. - Improve selection refinement stability. - Don’t allow HDR merge with less than 2 images. - Made studios more useful when the software keyboard is showing. - Fixed tooltip positioning in left handed mode. - Fixed issue when starting a new document whilst another document is still saving. - Small PDF import tweaks. - Make adding multiple files from Photos more reliable and show progress. - Numerous other small improvements / fixes. - Improved brush performance on large layers. - Canvas rotation will snap to 90 degree increments if within 5 degrees. - Improved RAW metadata support and reliability. - Further HDR stability improvements. - Fixed incorrect zoom level readout in navigator studio when canvas is rotated. - Fixed inability to correctly disable colour overlay layer effect. - Fixed crash when using the Interactive Introduction. - Fixed red artefacts when using inpainting tool. - Undo / redo buttons available in full-screen mode. - Support pasting of images from other applications. - Ability to duplicate open documents from the home screen. - Panorama stability improvements. - Can now choose font face - not just family. - Inpainting improvements and stability fixes. - Improved performance in documents with lots of masks / adjustments. - Fixed export crashes. - Cancel split screen preview when converting filters to live filters. - Develop UI improvements / fixes. - Fixed “Date Shot” metadata issue with RAW. - Font stability improvements. - Fixed Post-Crop Vignette in develop. - Fixed weird highlights issue in develop. - Ability to turn off spelling red underlines. - Some pretty animations in the document manager. - Fixed failure to obey RAW tone curve, output depth preferences. - Numerous other small stability fixes. - Transformed / portrait develop fixes. - Selections persona should have canvas rotation tool. - Fix Share button. - Fix panorama-from-photos stitch bug. - Fixed share to Flickr, AirDrop, etc. - Better text for Place menu items. - Fixed “Save Affinity Layers” in TIFF export. - Pixel tool improvements - erase and other alternate modes. - Show the build number in the preferences panel. - Fixed flip document flipping in the wrong axis. - Fixed HSV mode of HSL adjustment. - Fixed shadows, clarity sliders being dodgy in develop persona. - Fixed problems loading PSD files made by Procreate. - Curves tool should refresh the channels list if the colour space changes. - Fixed adjustments which can be applied in any colour space. - Shear filter fixes and improvements. - Fixed failure to load anything if photo library contains RAW but user has “Optimise iPad storage” enabled. - Preference option to limit touch to gestures. - Fixed some broken LAB blend modes. - Further efforts to make inpainting, panorama more stable. - Improved layers studio - you can now see / select into 2 masks / adjustments without expanding a layer. - Attempts to mitigate crashes with weird fonts. - Fixed issues where documents would become “Unable to load” until an app was restarted. - Numerous other small improvements and fixes. - Localisation improvements.

pankajdubey, Welcome to the Serif Affinity forums Thanks for the report. We hope to release 1.6.3 in the next few days with better support for iOS 11 but, as the OS is in beta, cannot guarantee full functionality. We are obviously keen to find and fix the problems before it is the release version.