Patrick Connor
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Posts
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Joined
Status Replies posted by Patrick Connor
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Hi Thomaso, did you see I had sent you a private message?
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Hello Everyone! Firstly thanks for the great software with unbeatable price. However, as an Indian user, we need Indian language fonts to support, I had been using "designer" for years, lately purchased, "Publisher" as well, but in both case, Indian Language, namely, Tamil or Kannada, fonts issue. When I placed the Kannada font text, it asked me to download, "Kaiti" Font and irrespective of downloading it, the issue is intact. (Ref. Screenshot attached) Please give us some alternative solution until you fix it permanently. Thank you!
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Sir, you have posted this in our private "Status" area, which is not used for support. Please post this again in the relevant Questions or Bugs forum
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I just started photo 1.7. Can't export en file: message: can't find the photo.
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Please post about this in the most appropriate bugs forums, not as a status post as this area is not for support
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Hi! Trying to place an order at affinity store for a nature pack for $7.99. But your website keeps on declining me but
my bank said my account is okay and ready to go. Is something wrong with Affinity Store?
Maria Naval
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Sorry you are having a problem.
Please email affinityorders@serif.com and we will see what we can do about this.
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I just bought the new 12.9" Apple iPad Pro/Pencil Combo. My old system would have an immediate response from the vector brush, but this lags and takes forever to show the work in Affinity Designer. PROBLEM 1. AD keeps crashing randomly, frequently. It's like a completely different AD on this system. All of my other apps seem to be loading and working fine. I have the latest update for iOS. Can anyone help me figure out why AD is being so picky about this new device? It's twice the size of the old iPad; it should be lightning fast. HELP! Please. I don't know how to attach a video and I never know when it's going to happen (the crashing part). The lagging part is continuous.
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I inadvertently erased my Affinity Photo application when I used Recovery Mode on my iMac. When trying to log in to my account at affinity.serif.com it does not recognize my email address probably because I originally logged in with just my username and password. What must I do to redownload my purchased application?
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I inadvertently erased my Affinity Photo application when I used Recovery Mode on my iMac. When trying to log in to my account at affinity.serif.com it does not recognize my email address probably because I originally logged in with just my username and password. What must I do to redownload my purchased application?
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Also this is a status area and not ideal for communication as it does not give notifications to us. Post in the Customer Services section of the forum or make a support ticket. Thank you
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I inadvertently erased my Affinity Photo application when I used Recovery Mode on my iMac. When trying to log in to my account at affinity.serif.com it does not recognize my email address probably because I originally logged in with just my username and password. What must I do to redownload my purchased application?
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Hello, I am starting with Affinity publisher en designer.
For a document I would like to adjust a text to fit a length. I found the kerning function, but it works only between two characters.
Is there a function to change the word-space without changing the space between letters ?
Regards,
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Lion'L
Welcome to the Serif Affinity forums
This personal "status area" is not a good place to ask questions, as it posts here will not be seen (other than this first one that needed moderator approval as you had not made a forum post)
Please ask your question here
https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-mac-and-windows/
Thanks.
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Are there any plans to have Publisher able to receive spoken text direct from Dragon?
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Hi WiseOldOwl,
You have posted this is your "status" area. It's not a place to ask questions like this as it is not monitored
Please post questions in the forums instead, for example here for your question
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Affinity Photo 1.6.5.123 consumes the full capacity of the Intel I7 CPU 4/8 CORE CPU 860 / 2.8 GHz. Is this processor obsolete to run this software properly. response times are excessively long from 30 seconds to 2 minutes and more for each action
français : Affinity photo 1.6.5.123 consomme toute la capacité du processeur INTEL I7 4/8 CORE CPU 860/2,8 GHz. ESt-ce que ce processeur est obsolète pour faire fonctionner correctement ce logiciel. les temps de réponses sont exagérément longs de 30 s à 2 mn et plus pour chaque action
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Corinth,
This is not an area for communicating with staff or asking questions of forum users.
Status posts are really for introducing yourself or saying how you are feeling or working with the software, a bit like a blog. Very few forum users post anything to their status areas and almost nobody expects them to be used afaik.
You need to create a topic in the appropriate forum to get answers/support, as Status posts are not normally"visible" to staff and do not create support tickets.
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Publisher crashes on trying to edit the mask at the layer-masking tool...
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Zersch,
This is not an area for communicating with staff or asking questions of forum users.
Status posts are really for introducing yourself or saying how you are feeling or working with the software, a bit like a blog. Very few forum users post anything to their status areas and almost nobody expects them to be used afaik.
You need to create a topic in the appropriate forum to get answers/support, as Status posts are not normally"visible" to staff and do not create support tickets.
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why cant I get any response when I post a question,
how can I get affinity publisher to complete setup with the latest 1.7.0.133 downloaded recently and keeps failing setup
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This is not an area for communicating with staff or asking questions of forum users.
Status posts are really for introducing yourself or saying how you are feeling or working with the software, a bit like a blog. Very few forum users post anything to their status areas and almost nobody expects them to be used afaik.
You need to create a topic in the appropriate forum to get answers/support, as Status posts are not normally"visible" to staff and do not create support tickets.
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I am using the latest beta 1.7.128
"Print" still will not display or print a document unless I change "Fit type" to "Scale to printable" i.e. the same problem as on the previous beta
PMB
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PMB,
Thanks for trying to help Allen, but I think this belongs on the forum in Allen's thread, (even though moderator @Pauls seems to be wrong this time)
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Hi! I just bought the iPad app. How do I link the App to the Affinity account that I signed up for? It keeps telling me there’s no account. So. Confused.. help, please
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LoriWisePhotography,
Welcome to the Serif Affinity forums
You must not write directly on the Status of members of the forum in order to ask questions like this. Please post your question on the forums, for example your question goes here
https://forum.affinity.serif.com/index.php?/forum/51-customer-service-accounts-and-purchasing/
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Same problem here.
Double sided printing/ flip on short edge - flips on long edge in landscape mode.
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Please post in the relevant forum thread, not the status area of another user, thank you
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I' bought Affinity Photo and Affinity Designer at the apple store, Photo gets all updates but designer does' nt.
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Mondad, this is a status area (to post how you are feeling?), and not a good way to communicate with staff or ask for help. Please post any questions in the forums instead.
Currently this post shows the latest versions on the Mac App Store. which are ADe 1.6.1 and APh 1.6.7 the article explains why some platforms have higher numbers. If you have 1.6.1 ADe and 1.6.7APh then you have the latest. If not post in this questions forum please, not here
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iMac 27-inch, Late 2013
Sierra 10.12.6
32 gig Ram
Installation hangs up about two-thirds into Verifying “Affinity Publisher Beta.app”.
Any suggestions?
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This status area is not suitable for getting support (it is meant for communicating your mood or some background about yourself). Please report problems in the Publisher forums, particularly this Mac one for your problem.
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hi I just purchase the Affinity program and was looking at the tutorials but I have a hearing problem is there a book or tutorials that can be downloaded in pdf or word.
Thank you
Einy Yanda
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Welcome to Affinity Forums
Please use the Questions section in the main forum to post any questions you may have. This is the private feed area of an unmonitored admin account, and not a way to get supoport.
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No really stop posting in the status area of"Affinity Revolution". I have deleted 4 posts already and will not let you post there.
Post on the forums instead or email affinitysupport@serif.com
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please post your questions on the forums
https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-mac-and-windows/
and not in other peoples status areas.
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wOW...Greetings, It is so hard to contact anyone from Affinity Photos...Anyway my affinity photos just stopped using ENGLISH.. everything is coming up in GERMAN OR DUTCH. i don't read or speak either... PLEASE ..PLEASE PLEASE HELP...THANKZAMILLION SHIRLI
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Hello Affinity,
I would like to know if there is a possible reason why my computer only detects the integrated graphics processor "Intel HD graphics 3000" and does not detect the AMD Radeon HD 66650M 2 GB VRAM graphic card, this greatly slows down the startup of Affinity Photo and the related operations.
I hope you will help me to solve this problem.
Best regards, Mario
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Hi James,
Many thanks for all of the official tutorials, for both Mac and iPad - they really help so much.
I was just trying to download your zip Macro files from the resources page on the forum but the links provided no longer seem to work - are they still available?
Many thanks and kind regards,
Rob
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Please do not post to the status area of staff. They do not tend to reply except in the forums where all customers can read the response.
Please ask again in the questions forum or email affinity@serif.com. You will also need to say what operating system you are working on and where you bought the software, as there are a number of ways to claim the content depending on your O/S, the version and where you bought it.
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