Juanan

ok. Thanks. Third attempt of purchase success now with your help. Now just waiting to solve the issue with the other two and locked money at my bank account. Thanks.

Hi, yesterday tried to purchase Photo and Designer but payment failed, both times, but i see both charges on my bank account and 55.98€ somehow blocked for each product. I'd like to know how to unlock that blocked money as purchase was not really done and, on the other hand, need you to help me in finding the way to apply just of the purchases as i still want to purchase Photo and Designer (but just 1 time!!! ). Maybe unlock one of the attemps and proccess the other by mail...? Best regards...and thanks.

Same problem here: tried- two times- to purchase Photo and Designer... payment failed BUT charges appears twice in my bank account. Please... Help.