[borris Effects optics plugin wont work (V1 Photo) Win10]

Hi Dave.Kelly,

Unfortunately I don't think Affinity Photo V1 officially supports this plugin so I'm not sure its something you will be able to get working I'm afraid.

Thanks
C

[Please don't maintain number of print copies between documents / print sessions]

Hi Fylraen,

Welcome to the forums

This is a known issue logged to be fixed in a future update.

Thanks
C

[Swatches > Noise: missing percentage readout and input]

Hi RonnyB,

As far as I can see this is by design for the time being.

Thanks
C

[AD2/AP2 Missing FX/adjustments when exporting to PDF]

Hi SeekerKuba,

Unfortunately this is due to Layer FX options not being vector so any object they are applied to will need to be rasterised on export in order to retain appearance. The only way around this would be removing the FX applied to your text.

Thanks
C

[Understanding crash files]

Hi Spyderbryin,

Thank you for providing the crash reports. While I am looking into this please could you try navigating to Edit > Preferences and try disabling Open CL just to see if it helps at all? Does the crashing only occur when typing? If so has this always been the case or has it just started happening recently?

Thanks
C

[Twist warping question]

Hi 80sTherapy,

I believe your best bet would be to try the filter Carl123 mentioned above in Photo and then clean up any parts as necessary via the liquify persona.

Thanks
C

[Export Patterns in SVG without the shapes outside the art board]

Hi Atanas,

This doesn't seem to be happening here for me, please could you tell me which version of Affinity you are using and on which operating system? It may also be handy if you could include a screenshot of your export settings.

Thanls
C

[Help page for Pinning panel]

I have logged for this page to be updated.

 

[Help page for word count]

Hi Mike,

I have made a log for this to be corrected.

Thanks
C

[Affinity Publishers' Running Headers Fail to Translate When Using Edit in Designer]

Hi Hangman,

I have logged to be investigated further by our developers

Thanks
C

['Select sample colour' then 'apply' moves the selection (on a Huion Kamvas 22 Pro)]

Hi AuthorAI,

Just to double check does setting the bleed to 0 fix this issue?

Thanks
C

[Crashes with OpenCL enabled]

Hi Mrbeep,

This is a known issue, for the time being I'd recommend working with Open CL disabled.

[Issue with guides in Publisher 2]

Hi Tulimord,

It should be working fine please could you provide a screen recording showing you trying to make a guide by dragging from the rulers?

[Colour change when editing in Affinity (note the only editing done was cropping - the first was with iphoto)]

Hi Obiep,

If possible could you provide a copy of one of the files in question so I can look into this further with you? If you don't want to post it publicly you should be able to upload it to the following link: https://www.dropbox.com/request/Bq1xriCIEiNKZ4i5RlCw

Thanks
C

[Publisher Move Multiple Pages drag & drop]

Hi NightJar,

This seems to be working fine here for me, please could you provide a screen recording of this issue?

Thanks
C

[Affinity Photo Straight line with brush tool getting bad results.]

Hi Manjinder,

Welcome to the forums,

This is a known issue that is currently logged to be fixed in a future update.

Thanks
C

[Photo 2.2.1 Document not being saved when accidentally click on "close document"]

This is currently by design but its something we are looking at potentially changing in the future.

[Black block rolls up screen from bottom of screen to top]

23 hours ago, LiquidThinking said:

Hey Guys,

Why do I get a black block that rolls up my screen from bottom of screen to top when using Affinity?

I have a PC with all three affinity packages. ( 2.2.1 )

Thank You so much,
A

 

Hi LiquidThinking,

I'm not sure that this is something I have ever seen reported before. If possible could you provide a screen recording demonstrating this issue?

Thanks
C

[Affinity Photo keeps crashing whenever I try to open or create a new document]

Hi Untitleddd,

Thank you for providing the crash report, while I am looking into this please could you try reinstalling your GPU drivers to see if this solves your issue at all? 

Thanks
C

[Affinity Publiser 2.2.1.2075 Does not open file or create a new file]

Hi Aniek,

If the above steps don't solve this for you please could you try opening the app without opening a file and then navigate to the apps preferences and try disabling metal compute via the performance section to see if this helps at all?

Thanks
C

[Affinity Publisher bug and crush]

Hi JeFissore,

Welcome to the forums

Just to clarify does the crashing occur on both computers? If so does the crashing only occur when trying to make changes to an existing project or does it also crash if you create a new one? Please could you navigate to the apps preferences and provide a screenshot of the entire performance panel so I can look into this further with you?

Thanks
C

[Buying multiple licenses with the same email]

Hi Ducky3961,

If you contact corpsales(at)serif(dot)com they should be able to help you further with this.

Thanks
C

[Publisher 2.2 Selected Text sometimes not visible]

Hi Niklaus,

If possible would you be able to provide a screen recording of this problem? When the text disappears if you save the file then close and re-open it is the text still invisible? If so please could you provide a copy of the document in this state you should be able to upload it to the following DropBox link.

https://www.dropbox.com/request/3J8WrqGNiQZbbIh5BIK5

Thanks
C

[Keyboard shortcuts bugs]

Hi Terry Wed,

Do you have any customs shortcuts set up within your tablet driver that use these keys etc? Its likely a setting with your Wacom tablet that's causing this problem.

Thanks
C

[Text Stroke Rendering Error]

Hi Demonskunk,

Would you be able to copy the problem text objects into a new document and then attach a copy of it to this thread so I can investigate this further with you?

Thanks
C