Callum

Hi All this is a known issue with JPEG compression at this point in time. This is currently logged with our developers to be fixed in a future update, I will update this thread once I have more info. Thanks C

Hi Desloover Pascal, I apologise for the delayed response to this thread. If you provide the info MikeTO requested we should be able to look into this further with you. Thanks C

Hi PhillipPeake, I apologise for the delayed response to your thread. Have you since been able to get Affinity installed? If not please could you tell me if you have tried disabling any anti virus software you might be running as debraspicher suggested? Thanks C

Hi TommoHawkk, I apologise for the delayed response to your post. Please could you confirm if this issue still occurs for you in 2.0.4 as I can't seem to recreate this issue here at my end. Thanks C

Hi Vivilama, Just to confirm have you now solved this question? Thanks C

Hi Dimuthu, Welcome to the forums This is currently by design I'm afraid. This is something that has been requested in the past and may be considered for a future update. Thanks C

Hi All, This is somewhat of a known issue with AMD GPUs at the moment I'm afraid. As far as I'm aware this is something AMD themselves are looking into and should hopefully be able to roll out a fix for in a future driver update. You should see better performance with Open CL disabled it may be worth trying the unsandboxed version of the app as it has been reported that this gives a slight performance increase. You can read more about this issue here: Thanks C

Hi Ziraffazog, Welcome to the forums I apologise for the delayed response to this thread we have been dealing with an extremely large number of posts recently and unfortunately a few threads such as this one seem to have slipped through the net. I will log this file with our developers however there is no guarantee that we will be able to repair it for you. If possible could you tell me the last edits you made to the file and if it was stored locally or on a network drive etc? Any information you can provide will go a long way towards helping us prevent issues like this in the future. Thanks C

Hi All, I have replicated this here and have logged it with our developers to be fixed in a future update. I will update this thread once I have more info Thanks C

Hi Fivel, I apologise for the delayed response to your posts. I can see a member of staff has now replied to your original post regarding this. Please could you reply to them there and they will look into this with you? Thanks C

Hi TrueDeviL, Please could you try disabling Open CL in the apps preferences under the performance tab to see if this makes any difference at all? Thanks C

Hi All, We currently have a logged known issue that causes this when you have folders synced to your drive from a Cloud service such as iCloud or OneDrive etc. Please could you confirm if this is the case? This is something are developers are actively investigating and we hope to have solved soon. Thanks C

Hi Jmoore, Welcome to the forums I apologise for the delayed response to your post. Unfortunately Astrophotography isn't my area of expertise however does the following help article help with this at all? V1 help article: https://affinity.help/photo/en-US.lproj/index.html?page=pages/Astrophotography/astro_narrowband.html?title=Compositing narrowband astrophotography V2 help article: https://affinity.help/photo2/English.lproj/index.html?page=pages/Astrophotography/astro_narrowband.html?title=Compositing narrowband astrophotography Thanks C

Hi Not My Fault, At face value this seems to be an oversight. I have logged this to be improved in the future and will update this thread once I have more info. Thanks C

Does the crash only occur when exporting back to the NAS rather than locally?

We currently have a logged known issue that causes this when you have folders synced to your drive from a Cloud service such as iCloud or OneDrive etc. Please could you confirm if this is the case? This is something are developers are actively investigating and we hope to have solved soon. Thanks C

Hi dancinggecko, Welcome to the forums Unfortunately I can't seem to replicate this here, do you happen to have another cable you can try the tablet with to see if this is the reason tablet keeps being disconnected? Thanks C

Hi All, I have logged this with our developers to be investigated further. Thanks C

Hi Angelinacab, Welcome to the forums Your file should contain all of your content up until the most recent save. I've never known a crash to cause data to be lost in a saved file. Please could you make sure you are opening the most recent copy of your saved file? Thanks C

Hi garchambault, I apologise for the delayed response to your post please could you tell me if this issue still occurs? Thanks C

Hi Dalischka, As far as I'm aware there is no way to do this currently. I will move this thread to the feature requests section of the forum Thanks C

Hi Andreia, I apologise for the delayed response to your post. Have you now been able to download the Affinity apps? Thanks C

Hi Yoshihiro, Welcome to the forums Its hard to say what might be causing this without seeing the layer composition of the file I'm afraid. If possible could you attach a copy of your file to this thread so I can look into this further with you? Thanks C

Hi All, sorry for the delayed response to this thread. I have logged this with our developers for further investigation. Thanks C

As far as I'm aware there was no setting for this in V1 I'm afraid.