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Posts
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Joined
Posts posted by Callum
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Hi Simonkidd,
The following forum post should help with this
Thanks
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Unfortunately I haven't been able to get any info from the crash report would you be able to provide a copy of your Event Viewer logs by following the below guide?
Thanks
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Hi Valtyra,
I'm sorry to hear the app is crashing every time you move a text frame. Just to clarify does this happen every time you try to move a text frame or is it seemingly random but only with text frames? Thank you for providing the crash .dmp file I will look into this now.
@PixelPoetix That sounds like a different issue I would recommend making your own separate thread for this.
Thanks
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Apologies I normally do this but most of missed it this time.
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Hi Bbrother,
I have logged this to be fixed in a future update.
Thanks
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Hi Beevor,
This is a known issue that is currently logged with our developers to be fixed in a future update. I apologise for any inconvenience in the meantime.
Thanks
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Hi Fmotta,
Please could you provide the info RonP has requested above? This will allow me to investigate this further with you.
Thanks
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Hi roinfographiste,
If you could provide the information Alfred has requested above I should be able to look into this further with you.
Thanks
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Hi Atmead,
Please could you provide a copy of the Publisher document in question so I can look into this further with you? If you would rather not post it publicly let me know and ill provide you with a link to our DropBox
Thanks
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Hi Halex,
If you navigate to Edit > Preferences in both apps under performance do you have the same settings in V1 as you do in V2?
Thanks
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3 hours ago, disprint said:
Designer 2.4.2
Crashes every time when i select multiple objects (vectors and bitmaps) and trying to copy or cut.
Same was in 2.4.1
Not an issue in v1
Windows 10
Hi Disprint,
Do you use any third party clipboard managers that might be interfering with the apps at all? Please could you also tell me if you have copy items as SVG enabled in the apps preferences?
Thanks
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Hi Guys would you be able to provide a quick sample file I can use to recreate this here and then log this with our developers?
Thanks
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Hi Idle John,
Please could you provide a copy of the imge shown in your example so I can try and replicate this issue here?
Thanks
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At this point in time there is no way to choose the resampling method when rescaling using the move tool the best way to do this would be to place the image into its own document and then resizing via the resize document menu.
Thanks
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Hi Not my fault,
Good catch I've logged this to be fixed
Thanks
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4 minutes ago, anto said:
I don't know what the steps are to reproduce. I just open the program and there are no brushes. Can I delete all brushes and import from the beta version?
Its certainly worth a shot I'd be interested to see if this issue then re-occurs with the beta brushes.
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Just now, Hangman said:
Hi @Callum,
I'm assuming a Ctrl launch of Photo selecting Reset Brushes will remove all the custom brushes meaning they'd have to be readded. Is that the case or would linked brushes be maintained on a factory reset?
I believe that should remove all custom brushes entirely I don't believe linked brushes will be retained.
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Unfortunately without a recipe I can follow to recreate this problem its going to be very hard for me to get this logged with our developers. I have asked 3 of my colleagues to try replicating this here and we can't I'm afraid. Are you able to provide any steps that can we can follow to try and replicate this?
Thanks
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Publisher 2.4.2 impossible to edit and select text in frame
in V2 Bugs found on macOS
Posted
Looks like we were having some issues this morning, all sorted now