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Ginblue

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  1. @Zman88 would just add that is does seen to be a driver issue, so make sure your graphics drivers are all up to date first.
  2. Hi @Zman88 I don't know if you can use earlier versions for a trial but the method described in the post below kind of worked for me. In my case just adding the lines described still wouldn't allow me to open Photo (in this case). However adding the equivalent line from Designer performance file did allow me to open Photo 1.9 and change the Performance Preferences from within the programme. This method did produce a warning message telling me that preferences could not be fully loaded but it did open and once you change the preferences I assume a new clean file is written. Same
  3. Yes, I've done that as Lenovo's drivers haven't been updated since 2018! Thanks anyway
  4. No its a complete system crash no message or trace. I had a crash issue in Designer 1.7 & 1.8 when using isometric grids. After extensive investigation with Affinity no problem could be found. Disabling hardware acceleration was the only solution. Logs failed to record any useful information and CPU usage was fine. I have had to disable hardware acceleration in all my browsers also as it was causing a crash issue on certain sites. Guessing its something on my system, even reset Windows yesterday to see that would help but it made no difference.
  5. I have to say before I continue that I have had to disable hardware acceleration and run WARP rendering in all the Affinity products. Some issue on my system probably. So having made sure I have the latest drivers, having rolled back to several older driver versions also, I still cannot use 1.9. Photo simple crashes trying to open, as mentioned in my previous post. Designer and publisher open but crash as soon as I touch them, so for the time being I'm going back 1.8. As I said I do believe that the issue is partly with my machine but am still open to suggestions regarding a fix
  6. Photo 1.9 is crashing when opening. Enter product key ok gets to loading fonts and crashes. Have uninstalled it and reinstalled, with the same result. Both Designer 1.9 and Publisher have installed and are working fine. Anyone else having issues on Windows 10
  7. OK, we seem to have some progress! Switched to the WARP drivers (something that never occurred to me to try) and was able to draw numerous objects, resize and move objects, change grid settings, use snapping and draw over a relativity lengthy time period. This is something I had not been able to do up to this point. I switched back to the Intel drivers opened the same document and almost immediately had a crash when I started to draw. So it would seem to be a driver issue then (fingers crossed). Using WARP is not a big issue at this point and is better then struggling in Inkscape.
  8. OK, tried to screen record but of course crashed PC, no video. So we had to record the screen on a phone but you'll get the gist I'm sure. Its odd sometimes I'll just have to start drawing on the canvas and it will crash, sometimes I'll have several minutes before it goes. the actions required too crash the app do seem to vary but it will always crash! The crash is always the the whole PC not just the app. Intel driver need updating but Lenovo don't seem in any hurry to sign the updates off, not even sure it would have any effect. Have also included the app data from the filmed cra
  9. Hi Sean, Its a funny thing, well not funny but a real pain. I purchased Affinity Photo recently and have the exact same issue with Isometric grids in Photo. I now think its somehow connected to grid snapping. If I unset snap to guides (though I'm not using guides) and keep grid subdivisions down it seems to buy me some time before a crash. My computer is not the most powerful but I use Isometric grids in Inkscape without issue and even run Blender and Cinema 4D OK. I monitored CPU and memory performance and all seem reasonable low before any crash happens. Not that I'm an expert on these
  10. I have some crash reports from an earlier install, but I'm not sure that they are capturing the crash, pretty certain its not. I'll induce a crash also anyway. My Crash Reports.zip Open designer New Doc (web) Opens with grid Open grid and axis manager - select Isometric preset Draw rectangle click - crash If I manually setup a grid it is somewhat more stable. I'm totally stumped. I've not installed any new software since Designer metadata options.json settings.dat attachment_Log.txt attachment_Log.txt attachment_Log.txt attachment_Log.txt metadata
  11. Have posted this in the Windows bugs section but also posting here in the hope it will get more traffic, so sorry if the post seems in the wrong place. Have to re revisit this as this is issue has returned. Having reinstalled Designer (see previous post) I thought the issue had resolved but it has returned. The first document (Crash Test 1) that I opened allows me to made alterations to the grid setting without crashing and still does if I reopen it and work in it all is well. All subsequent documents (Crash Test 2) crash as soon as grid setting are altered. Cannot do anything in the gri
  12. Have to re revisit this as this is issue has returned. Having reinstalled Designer (see previous post) I thought the issue had resolved but it has returned. The first document (Crash Test 1) that I opened allows me to made alterations to the grid setting without crashing and still does if I reopen it and work in it all is well. All subsequent documents (Crash Test 2) crash as soon as grid setting are altered. Cannot do anything in the grid and axis manager without a crash, with the exception of this one document. I use isometric grids frequently so this is a big problem for me. I've updat
  13. Hi all, I have an issue with Affinity Designer crashing when I use grids. Been using Designer for about a month and experienced the occasional crash when drawing on to isometric grid. However now I set up my grid go to draw and as soon as I click on the canvas it crashes the computer, every time now. Update 15/02/2020: The issue seems to triggered by hesitation when drawing on the canvas either with mouse or pen when the grid is active. If I stop moving even for a fraction of a second crash. Sometimes the computer freezes sometime it blue screens. Update 16/02/2020: Updated the grap
  14. Yes, I also have a similar issue with Wacom Bamboo running Windows. It sometimes starts to work again but usually have to shut the programme, which it allows me to do. Very strange.I can sometimes interact with the canvas but not menus or tools. Also having crash problems when using isometric grids but that's another story.
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