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HenkF

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  1. Like
    HenkF got a reaction from KipV in Affinity Photo Customer Beta (1.8.4.183)   
    No 'improved' compatibility with Apple Photo's???
  2. Confused
    HenkF got a reaction from Jeremy Bohn in Restored picture edited and developed by Affinity Photo too dark   
    Yes, it's lasting too long.
  3. Like
    HenkF reacted to PeWo in Affinity Photo has stopped saving directly back into Mac OS Photos!!   
    I have been working in IT for 45 years and have learned that one of the most important rule for successful keeping satisfied customers is: If you have problems that cause serious customer problems, solve them as soon as possible. It's a really bad idea to keep them waiting for several months.
    Why don't they release version 1.7.4 as soon as possible, which fixes the bug only? Why must everyone wait for version 1.8? Serif has a good product and a good reputation, I don't understand why they are putting it at risk.
  4. Like
    HenkF reacted to Andy Duffy in Affinity Photo has stopped saving directly back into Mac OS Photos!!   
    Designer123
    I have just emailed affinity@serif.com letting them know how I feel in a way that is less public. I really don't want to move to another product as AF sits just in the right position for my requirements and price, but I feel tempted to join the bandwagon and look at something else. Lets hope we get a resolution soon.
     
  5. Sad
    HenkF reacted to MEB in Affinity Photo has stopped saving directly back into Mac OS Photos!!   
    Hi Andy Duffy, henryb,
    I understand your frustration and i wish i could do better to help but i can only pass the information i have, and as of now, the only thing i know is that this bug was marked as fixed for v1.8. I don't have an internal Beta yet to check if there's still issues or not and despite being repeating myself quite a few times in this thread i struggle when i see people bringing this up and no replies given - even a not very satisfying one as mine. All developers, support and QA teams follow/read this thread and are all well aware of the complaints/issues brought up by you and other users - if they didn't provide any additional information it's because there isn't much to add to what was already said at this point. It's not up to me to decide what/when or how the patch/fix will be released. I've bought up the issue quite a few times and keep bumping it (as well as my other colleagues) in the hope things get solved as quick as possible and that is all i can do. I'm sorry for the delay and inconvenience this is causing you all. I hope to have better/concise news in a couple weeks.
     
  6. Like
    HenkF reacted to Designer123 in Affinity Photo has stopped saving directly back into Mac OS Photos!!   
    Not sure if anyone is still at the office or if you have all gone home for the holidays?  I was hoping that we may have found a solution to this problem under the Christmas tree but it appears we need to wait for the next update :-(.  Big picture, Affinity is still a wonderful suite of apps that are incredibly well priced and powerful.Hats off to everyone who made them possible!  Wishing you all a wonderful holiday and wishing you all the best for 2020.
     
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