Speed

Thank you! I'll check them out. = Steve

Is there any way in either AD or AP to extract and/or copy objects from an image? For example, I would like to copy the foreground objects in this PNG image so that I can layer them = Steve

So it definitely seems like my crashing problems were due to video drivers. Even though I completely uninstalled and reinstalled the drivers several times, with reboots in between, the problem persisted. In the end, I upgraded the GeForce card to a newer model, installed the drivers for it, and now no more crashes! Thank you for all the suggestions and help! = Steve

Attached is a video of Affinity Designer 2 crashing on an XP-Pen Artist 13 drawing display. The exact same thing happens with the Wacom One drawing display, so it doesn't matter which one I use. I start AD on my main display, and then move it to the drawing display using <win> <shift> <right arrow>. As you can see, it suddenly stops responding and then crashes. Now the interesting thing is that it only crashes when there is a document open (even a blank one). If there is no document open then it never crashes. = Steve Affinity Designer Crash on XP-Pen.mp4

Thanks! It looks like it's not the Wacom drivers because I just connected my XP-Pen Artist 13 graphics display (using its drivers) and it has exactly the same issue - AD crashes. It has to be something wrong with my system. = Steve

Sorry for the late response. I was rushed to the hospital on the weekend for emergency surgery. Just got out. Attached is a dump file. Thanks. = Steve 5f336b63-867b-443d-904a-1842d6a915cd.dmp

I tried all of the solutions in the links but AD and AP still crash. Just to reiterate, AD and AP work fine on my monitor - it's when they're moved to the Wacom tablet that they crash. = Steve

Is this what you mean? I disabled it but it still crashed.

I just tried VectorStyler, Xara Designer Pro, Krita, Inkscape and Gimp on my Wacom tablet and they all work fine. It's just the Affinity products that crash. = Steve

That's odd because it works fine on my monitor. It only crashes when it's on my Wacom tablet. = Steve

Thanks Callum! = Steve

Hi, How do I install these two Affinity products? They don't appear under Programs and Features in Control Panel. I want to reinstall them use the exe installer so that they appear under C:\Program Files instead of hidden away under C:\Users\Steve\AppData\Local\Microsoft\WindowsApps. Thanks. = Steve

I tried using Affinity Designer 2.1.1 - Windows and (Affinity Designer 2 Photo - Windows) with my Wacom One 13 but it crashes every time. I updated the Wacom drivers but it still crashes. I'm not sure if this helps at all but here's the information from the event viewer log: Faulting application name: Designer.exe, version: 2.1.1.1847, time stamp: 0x6486f32a Faulting module name: nvwgf2umx.dll, version: 10.18.13.6497, time stamp: 0x57106937 Exception code: 0xc0000005 Fault offset: 0x0000000000173cf7 Faulting process id: 0x26c0 Faulting application start time: 0x01d9cffcb60f9b8d Faulting application path: C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityDesigner2_2.1.1.1847_x64__3cqzy0nppv2rt\App\Designer.exe Faulting module path: C:\WINDOWS\SYSTEM32\nvwgf2umx.dll Report Id: 05b1c48e-4ab7-490e-9516-01e1c59e1765 Faulting package full name: SerifEuropeLtd.AffinityDesigner2_2.1.1.1847_x64__3cqzy0nppv2rt Faulting package-relative application ID: SerifEuropeLtd.AffinityDesigner2 This is on a Windows 10 machine. I've also contacted Wacom to see if they can assist. Thanks. = Steve

Ok, I found the solution. First, I tried starting Affinity Designer with the <shift> key pressed. Nothing different happened. So, I then tried starting it with the <ctrl> key pressed. This time something did happen. The screen shown in the attached screenshot appeared. I left the default selected setting and clicked Clear. The result: Affinity Designer no longer crashes on startup! = Steve

Hi Callum, << Does your new monitor support something new that your old monitor didn't such as G-sync etc? if so does disabling it prevent the crashing? >> I'm not aware of any feature like that. << Does the app crash while starting or while creating a document etc? >> It crashes on startup. Thanks. = Steve