Hello.
Thank you for your reply.
OpenCL in Preferences > Performance is disabled
I Checked Os integrity uninstall seldom needed software.
I uninstalled Affinity Photo, Downloaded the software from the Affinity site and reinstalled it
But the crashers occur nevertheless.
I am using files from Sony A7III, Sone RX100 III, Panasonic Lumix FZ1000 both in raw and jpeg.
Following are the details of my computer system configuration.
Attached is a screen capture video of one of the software crashes that occured after all the ubove.
This time the crash occured while developing a Raw file, but it is not the case alwys. Crashes occur randomly during the woek.
I have many more screen capture videos of the crashes occuring following othe actions performed in Affinity photo which I can send to you if necessary.
Attacched is also a screenshot of the Preferences > Performance screen.
I hope a solution can be found to this problem.
Thank you very much.
Best regards.
Bayati.
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OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BLACK-CAT
System Manufacturer ASUSTeK COMPUTER INC.
System Model GL502VMZ
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz,
4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GL502VMZ.307, 22/04/2019
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Belgium
Hardware Abstraction Layer Version = "10.0.15063.909"
Username BLACK-CAT\feri_
Time Zone Romance Standard Time
Installed Physical Memory(RAM) 16,0 GB
Total Physical Memory 16,0 GB
Available Physical Memory 12,5 GB
Total Virtual Memory 33,0 GB
Available Virtual Memory 28,8 GB
Page File Space 17,0 GB
Page File C:\pagefile.sys
Device Encryption Support Elevation Required to View
Hyper-V-VM Monitor Mode Extensions Yes
Hyper-V-Second Level Address Translation Extensions Yes
Hyper-V-Virtualisation Enabled in Firmware Yes
Hyper-V-Data Execution Protection Yes
2021-02-09_11-26-38-trim.mp4